Front Desk Agent
4 weeks ago
Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work setting**:
- Hotel, motel, resort
**Tasks**:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Handle wake-up calls
- Provide customer service
**Work conditions and physical capabilities**:
- Fast-paced environment
**Personal suitability**:
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week
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Revelstoke, Canada Courthouse Inn Full time**Join our team and work in a privately owned, local lodge style Inn in beautiful Revelstoke!** We are looking for a little bit of everything. This job is year round full time and will consist of some breakfast serving, front desk, housekeeping, and laundry services. We are looking for an awesome person to join our team. If you are an avid multi-tasker...
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