Real Estate Administrative Assistant

3 months ago

Waterloo, Canada Brenda Schuiling Real Estate Full time

**Job description**:
We are a high-performing residential real estate team looking for an enthusiastic individual who will excel and take our client care and company brand to the next level. We are deeply committed to providing an unmatched client experience, which means providing our clients with the most authentic and memorable real estate experience possible. If you share this commitment and are inspired to make a difference, we want you on our team

We are seeking a unique individual who is both an experienced Real Estate Transaction Coordinator and an enthusiastic Social Media Content Creator. This rare combination of skills is what we believe will take our team to the next level.

**Transaction Coordinator Responsibilities**:

- Track and manage all aspects of real estate transactions, including writing contracts using industry templates
- Ensure that all necessary paperwork is completed and submitted to the appropriate parties in a timely manner
- Coordinate with agents, lenders, and other parties to ensure that all documents are accurate and up to date
- Research and troubleshoot any issues that arise during the transaction process
- Ensure compliance with applicable laws and regulations

**Social Media Content Responsibilities**:

- Content Creation and Curation: Developing, curating, and managing engaging content across various social media platforms, including posts, images, videos, and stories.
- Community Management: Monitoring and engaging with the online community, responding to comments, messages, and customer inquiries, and fostering positive relationships with followers.
- Strategy Development: Creating and implementing social media strategies that align with the company’s goals, brand voice, and target audience to drive growth and engagement.
- Analytics and Reporting: Tracking social media metrics, analyzing performance data, and providing regular reports to assess the effectiveness of campaigns and make data-driven decisions.
- Brand Advocacy and Reputation Management: Protecting and promoting the brand’s image online by managing its reputation, handling crises, and leveraging influencers or partnerships to enhance brand visibility.

**CRM Management (FollowUp Boss)**:

- Manage the company’s CRM (Follow Up Boss)
- Data Management and Analysis: Ensuring customer data is accurately entered, maintained, and analyzed within the CRM system to provide insights that drive business decisions
- Customer Segmentation and Targeting: Managing customer segmentation strategies to enable targeted marketing efforts, personalized communication, and effective customer engagement
- Process Optimization: Streamlining CRM workflows and processes to improve efficiency, user adoption, and the overall customer experience
- Integration and Automation: Overseeing the integration of the CRM system with other business tools and automating repetitive tasks to enhance productivity

**Qualifications**:

- High-level commitment to business and client confidentiality
- High-level aptitude for detail-oriented data entry - **ACCURACY MATTERS**
- Excellent communication, time management, and multitasking skills
- Aptitude for utilizing marketing content tools (such as Canva)
- Proficient in Microsoft Office Suite and other relevant software
- Upbeat, positive, a good listener, intuitive, and adaptable to different personality types
- Able to face challenges and deadlines with efficiency
- Be coachable and have a desire to learn and grow as a team

Pay: $40,000.00-$50,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Casual dress
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Data entry: 1 year (required)
- CRM software: 1 year (required)
- Real Estate: 1 year (required)

Work Location: In person

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