Retail Associate

5 months ago

Kingston, Canada Trailhead Kingston Full time

Working at Trailhead is more than just a job - it’s being part of a community. We are a group of people who promote the outdoors and deliver value to our customers. We provide a wide range of products, services and knowledge to our customers that stems from our passion for the outdoors. As a Trailhead team member, you will help create a great experience for our customers every time they come in.

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**WHAT YOU WILL DO**

**Sales**:You will be enthusiastic, but not pushy about helping our customers get the right product to fit their needs. This includes answering phones, greeting people when they enter, ensuring customers find everything they need and making the checkout process run smoothly.

**Customer service**:You will be an essential part of creating an awesome experience and delivering excellent customer service. You will be an ambassador for Trailhead by being positive, friendly, respectful, knowledgeable and professional.

**Merchandising & Inventory**:You will help with the receiving of shipments and merchandising products in our store. You will assist in maintaining a neat and organized environment.

***

**WHAT YOU WILL NEED TO BE SUCCESSFUL AT TRAILHEAD**
- Knowledge and love of the outdoors, apparel and gear;
- Desire to go above and beyond;
- Confidence to provide expert product knowledge to our customers;
- Enthusiastic, team-player mindset.
- Availability for both some weekdays and weekends.

**WHAT WE OFFER**

This role is part time/full time throughout the year including weekdays, weekends and holidays.

Retail associates are compensated $16 - $18 per hour depending on experience.

**OTHER PERKS**:

- Free rentals on anything we currently rent;
- Product discounts: we offer staff members a generous discount and pro-deal program;
- Ongoing training so our staff are fully confident in our products;
- A fun and collaborative work environment with like-minded individuals.

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