Team Lead, Business Development

1 month ago

Calgary, Canada Mitsubishi HC Capital Canada Full time

Mitsubishi HC Capital Canada and its parent company, Mitsubishi HC Capital America, form the largest non-captive, non-bank commercial finance company in North America constantly growing and transforming to contribute to a prosperous and sustainable future, creating social value through optimizing the potential of assets.
Joining Mitsubishi HC Capital Canada means becoming an integral part of an experienced team offering flexible commercial financing solutions adapted to the needs of Canadian businesses.

We stand out thanks to a collaborative culture focused on the well-being of our workforce, accountability and career development, open-mindedness, inclusiveness as well as positive leadership in our daily activities

In addition, a sales team specializing in sustainable development and a community action committee allow us to make a significant social and environmental difference.

**About**:
As part of the Digital Center team, you will manage a team of business development representatives and prospect the company's existing customer base for repeat business and other lead generation sources provided by the company for new customers seeking equipment financing, working capital and insurance.

**Responsibilities**:

- Review and monitor team results
- Supervise team members
- Set campaign schedules and “dispatch”
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer needs and pre-qualify or close sales (depending on campaigns)
- Refer prospects to field sales team if necessary
- Enter and update customer information in the database
- Handle complaints to preserve the company's reputation
- Go the extra mile to meet sales quotas and facilitate future sales
- Keep records of calls and sales and note useful information
- Ensure brand recognition by leaving buyers with an excellent impression of the company through effective customer relations, empathy and effective communication skills
- Any other tasks related to the position or arising from its evolution

**The profile we are looking for**:

- Experience in managing a telemarketing or sales team
- Proven experience as a telemarketing representative or other sales or customer service role
- Ability to learn about products and services and describe/explain them to prospects
- Excellent organizational and time management skills
- Organized, systematic and detail-oriented
- Results-oriented and high performance
- Excellent verbal and written communication skills (French and English)
- Composure and ability to handle rejection
- Excellent negotiation skills and ability to solve problems and handle complaints
- Good knowledge of the Office suite and Salesforce (an asset)

**What we have to offer**:

- Permanent full-time position
- Flexible work environment with the possibility of working in the offices of:

- Burlington, ON
- Laval, QC
- Montreal, QC
- Trois-Rivières, QC
- Calgary, AB
- Vacation and flexible leave as soon as you start with us
- Personal spending account
- Competitive compensation plan including a bonus program
- Group retirement plan including an employer contribution
- Complete group insurance program paid in part by the company
- Several opportunities for professional growth and access to an online training platform
- Wellness program focused on mental, physical, financial and social health
- Employee and family assistance program accessible at all times

We would like to thank all applicants in advance. Should you be selected for an interview, you will be contacted directly. Mitsubishi HC Capital Canada is committed to accessibility. Should you require accommodation due to disability, please notify the Human Resources Recruiter.

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