Transportation Business Systems Support Specialist

2 weeks ago

Sharon, Canada York Region Full time

**Job Description**:
**POSITION PURPOSE**

**_CORPORATE INFORMATION TECHNOLOGY GOVERNANCE_**:

- Departmental information technology functions work in close collaboration with Corporate Information Technology; consistent with the Information Technology vision and strategy; supporting the development and implementation of Information Technology initiatives, programs, processes, policies and protocols._

**MAJOR RESPONSIBILITIES**
- Researches new technologies, future systems, software, and hardware components related to the department, including evaluating, performing systems testing and making recommendations to management.
- Coordinates specific assigned systems development and implementation activities, including preparation of the user requirements, definition and systems analysis; consults with ITS as necessary on general and detail design details and implementation planning.
- Monitors system performance on all department business systems and ensures all systems are working at an acceptable industry standard.
- Oversees collection of field data from various locations and facilities within the Department infrastructure to support department business systems.
- Oversees creation of software compatible files or data to support changes to the systems software due to expansion and/or changes in department business services.
- Assists business users and technical consultants with the development of complex database queries, reports and dashboards.
- Manages projects and leads project teams, ensuring the timely delivery of products and services through project management principles and techniques, and tracks project activities, timelines and project deliverables.
- Assists management with all ITS related project invoices, work orders and change request documents, budget documentation and information, and in the preparation of purchase and invoice requisitions for department projects and assignments.
- Liaises with internal staff, providing systems expertise and support to ensure consistent and effective systems performance; shares information regarding initiatives and other best practices with Branch and Departmental staff.
- Liaises with external contractors, vendors, and suppliers on general troubleshooting, software and hardware updates, maintenance and support contracts, escrow agreements, new product initiatives, and other systems related information.
- Provides guidance and advice to other department business systems staff, as required.

**QUALIFICATIONS**
- Successful completion of a Community College Diploma in Information Technology, Computer Science or approved equivalent combination of education and experience.
- Experience providing project implementation analysis and support in data management systems, data integrity and security as it relates to environmental business systems.
- Experience and demonstrated ability on functional and technical levels of Real Time Data Acquisition Systems.
- Extensive experience in development using Java, NodeJS, RESTful API, Python, HTML 5, JavaScript, SQL, Oracle Application Express (APEX), Ajax and CSS technologies.
- Extensive experience with relational database development, database queries, stored procedures, data modeling (e.g. Oracle, MS SQL, MySQL).

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