Customer Service Consultant-permanent Full Time
7 months ago
**Company Description**
For over 50 years Tile Town has been committed to improving the lifestyles of our customers. We operate on a simple service model that we refer to as **‘The Five Corners of Our Space’**.
**Be Welcoming** - Greet every customer promptly and politely when they enter & make them feel welcome.
**Be Engaged** - Demonstrate that you care about the job and our customers in everything that you do.
**Be Considerate** - Consider the perspectives of others and work towards solutions that help everyone.
**Be Knowledgeable** - Consistently strive to improve your level of knowledge and share this knowledge with our customers.
**Be Trustworthy** - Employ a selfless approach to customer service and conduct yourself in a manner that builds trust in others.
Our employees work for an organization that supports local charities and takes part in the communities that we serve. Tile Town is 100% Canadian owned and operated.
We are seeking a person who desires to be part of a team of enthusiastic sales consultants, where their talents will be recognized and nurtured.
You will be part of a team that:
- Ensures customer is satisfied and has a positive experience
- Processes all customer orders, change and/or returns.
- Completes sales transaction and accepts payments.
- Advises and assists customers on product and design selection.
- Provides information about Tile Town products.
- Maintaining the overall look of the showroom
**Qualifications**
- Demonstrates exceptional customer service skills
- Lead with positive attitude and enthusiasm
- Ability to work well in a team environment
- Ability to multitask and demonstrates high level of detail.
- Strong work ethic with a drive to exceed expectations.
- Previous retail experience is an asset, but not required.
**Additional Information**
Compensation for this position will range depending upon skills, abilities and relevant knowledge or experience.
In addition, the following perks will apply:
- 5 year free trip with spending money
- 2 different monthly sales bonus
- Extended Health Benefits (including Massage, Chiropractors & Physio) paid by Tile Town after 6 months
- Dental Benefits paid by Tile Town after 6 months
- RRSP Plan. Company will match after 1 year
- Closed all Stat Holidays
- Closed all Sundays
Store operating hours
- Monday - Friday - 8:30 am to 5:00 pm
- Saturday - 10:00 am - 5:00 pm
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