Settlement Worker- Tagalog Speaking

2 months ago

Vancouver, Canada Multicultural Helping House Society Full time

The mission of Multicultural Helping House Society (MHHS) as a registered non-profit and charitable organization is to help newcomers succeed in Canada. The position is a hybrid position, providing in-person, telephone and virtual service delivery to clients.

Job Summary
- permanent residents, live-in caregivers and refugees by providing:

- Needs Assessment and Referrals
- Information and Orientation and group workshops
- Community Connections and other related services.

Key

**Responsibilities**:

- Conducts needs assessment on various settlement areas such as employment, housing, language, education, community connections, and others;
- Provides case management and refers clients to appropriate community services such as employment service providers, government and community services;
- Provides newcomers with settlement and integration information and orientation sessions (one-on-one and group sessions) that aim to give clients an overall view of life in Canada, enabling clients to access information while providing guidance needed to settle in their new community;
- Able to target and recruit newcomers to ensure awareness of settlement services;
- Establishes and maintains effective working relationships and liaises with government, schools, professional and business associations and other community service providers, as necessary, to ensure the provision of accurate information to newcomers;
- Provides interpretation/translation of documents/resources for newcomers;
- Prepares monthly statistical reports and other detailed information required;
- Participates in community events and activities in order to provide community outreach to newcomer families;
- Performs other related duties as assigned.

**Qualifications**:

- Bachelor’s Degree in Social or Human Sciences, or another related discipline
- Fluency in another language is a must
- Experienced working with immigrants, live-in caregivers and refugees
- Knowledge of current legislation, services and information affecting newcomers; knowledge of issues affecting caregivers and newcomers
- Excellent understanding of settlement and integration programs
- Knowledge of iCARE system is an asset
- Experienced in organizing, planning and conducting workshops and events
- Experienced with one-on-one settlement service delivery
- Demonstrated skills in interpersonal and intercultural communication
- Excellent time and resource management skills
- Able to work independently as well as part of a team
- Available evenings and weekends, as needed

Skills and Abilities
- Ability to speak both English and another language is required
- Ability to communicate effectively in both written and spoken English
- Demonstrated ability to deal effectively and courteously with clients, staff and the public who come from different cultural backgrounds
- Strong computer skills including MS Office Suite and internet access; able to maintain an accurate database
- Case Management experience
- Ability to design, promote, deliver and facilitate orientation and education workshops; plan and implement events related to settlement
- Able to work independently as well as part of a team
- Sound knowledge of community and agency resources

Other Requirements
- Clear criminal record check (Vulnerable sector)

Pay: $25.83 per hour

**Education**:

- Bachelor's Degree (preferred)

Work Location: Hybrid remote in Vancouver, BC V5V 4H4

Application deadline: 2024-10-03

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