Resident Services Agent

2 weeks ago

Vancouver, Canada Concert Properties LTD. Full time

About Concert Properties

Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate people who embody a desire to help each of us feel more connected to one another.

Since 1989, our real estate portfolio has grown to an asset value of $9 billion and includes condominiums, rentals, seniors' active aging communities, industrial and commercial properties, and public infrastructure projects across Canada.

Concert Realty Services Ltd. - Mobile Resident Services Agent - Flex / Part time (Vancouver)

**Reporting**:
This position will report directly to the Building Manager, the Community Manager, and/or the Property Manager or their designated alternate of the building(s) at which the employee is scheduled to work.

**Administrative Duties**:

- Co-ordinate move in and move out of residents of the building, conducting move in/out inspections.
- Assist with regular inspections of the building and suites.
- Ongoing liaison with contractors and other suppliers, assist in coordinating their on-site visits and to ensure that all contractors’ performance (work and customer service) meet Concert’s standards.
- Provide positive customer relations with the residents and dealing promptly and professionally with resident concerns.
- Collect rental and other income as due from tenants and carry out the associated prescribed banking procedures in a timely manner.
- Issue late payment notices, eviction notices and other necessary collection procedures.
- Deal with resident tenancy violations.
- Write purchases order numbers for the purchase of goods & services.
- Order goods and services as required or directed by Resident Manager or Community Manager.
- Administer and participate in the fire and life safety operations and procedures required at the property.
- Participate in resident related events as required.
- Ensure on-site records are up to date and in good order.
- Filing and other related office duties
- Adhere to Company policies and procedures.
- Able and willing to be trained to a capacity to be able to stand-in for a Building Manager for brief periods of time.
- Work well in a team environment and be supportive and positive with other team members.

**Work Schedule**:

- Required to work weekends and Statutory Holidays (if required) to assist with month-end suite turnover.
- Required to work eight hours per day within the hours of 8 AM to 6 PM, as assigned on a bi-weekly basis.
- Be able to travel within Greater Vancouver to various Buildings the employee is scheduled to work.

**Required Knowledge and Skills**:

- Knowledge of all governing legislation such as the British Columbia Building code, Fire Code and Occupational Health and Safety as well as the Residential Tenancy Act Human Rights Code; Personal Information Protection Act
- Excellent oral and written communication skills.
- Ability to multi-task and meet deadlines.
- Clear criminal record and credit check.

This is a general description of the tasks and skills required. Additional responsibilities and duties may be required to successfully perform this position.

Join the Concert Team in building a people-first future.

Concert Properties is proud to have been named one of BC’s Top Employer for the third year in a row

We are a proud Canadian company, providing quality employment across the country and working together with the people we serve to realize our vision - building resilient, inclusive, sustainable committees. Our success is based on our employees - on a passionate, talented team who value a collaborative culture, a desire for excellence and a willingness to give back. We truly value our team members and offer competitive pay, and comprehensive benefits and perk programs that support and promote employee health and wellness.

Thank you for your interest in Concert Properties.

  • Resident Services Agent

    2 weeks ago

    Vancouver, Canada Concert Properties LTD. Full time

    About Concert Properties Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate...

  • Resident Services Agent

    4 weeks ago

    Vancouver, Canada Concert Properties LTD. Full time

    About Concert Properties Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate...

  • Resident Services Agent

    3 weeks ago

    Vancouver, Canada Concert Properties LTD. Full time

    About Concert Properties Putting people first is at the heart of the Concert Properties story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate...

  • Resident Support Services Agent

    3 days ago

    Vancouver, Canada FirstService Residential Full time

    **About FirstService Residential**: FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. - Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification,...

  • Resident Support Services Agent

    2 months ago

    Vancouver, Canada FirstService Residential Full time

    **About FirstService Residential**: - FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. - Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification,...

  • Reservations Agent

    3 weeks ago

    Vancouver, Canada GEC Living Full time

    Are you passionate about providing exceptional customer service and creating unforgettable student living experiences? Then join the team at GEC Living! We're a leading provider of safe, clean, and easily accessible accommodations for students studying in Metro Vancouver. We're seeking a talented and enthusiastic Reservations Agent to join our team. As a...

  • Resident Services Agent, Property Management

    2 weeks ago

    Vancouver, Canada Concert Properties LTD. Full time

    About Concert Properties Putting people first is at the heart of the Concert story. We are deeply invested in improving the lives of the people who live and work in our communities, acknowledging that communities are more than just buildings. We focus on quality, consistency, and sustainability, and our business is driven by warm, passionate people who...

  • Dishwasher - Residence

    3 weeks ago

    Vancouver, Canada UBC Food Services Full time

    **Location**:UBC Food Services Residence Dining Halls **Position**: Dishwasher - Residence - At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness,...

  • Reservations Agent

    5 days ago

    Vancouver, British Columbia, Canada GEC Living Full time

    Are you passionate about providing exceptional customer service and creating unforgettable student living experiences? Then join the team at GEC Living We're a leading provider of safe, clean, and easily accessible accommodations for students studying in Metro Vancouver. We're seeking a talented and enthusiastic Reservations Agent to join our team. As a...

  • Resident Services Coordinator

    3 weeks ago

    Vancouver, Canada Baptist Housing Full time

    **Resident Services Coordinator - Senior Living Community**: **Vancouver, BC** **About You**: You are an experienced, collaborative individual who loves people. You bring an upbeat attitude and sense of fun to work. Possessing strong interpersonal skills, you are highly service oriented with a focus on achieving goals. You can work both independently and as...

  • Resident Services Assistant

    3 weeks ago

    Vancouver, Canada Baptist Housing Full time

    **Resident Services Assistant**: **Shannon Oaks | Vancouver| Casual**: As an experienced and collaborative individual with a genuine passion for connecting with people, you bring a positive and enthusiastic attitude to your work. Your strong interpersonal skills and service-oriented approach drive you to excel, whether you're working independently or as part...

  • Resident Services Assistant

    3 weeks ago

    Vancouver, Canada Baptist Housing Full time

    **Resident Services Assistant** **Shannon Oaks | Vancouver| Casual** As an experienced and collaborative individual with a genuine passion for connecting with people, you bring a positive and enthusiastic attitude to your work. Your strong interpersonal skills and service-oriented approach drive you to excel, whether you're working independently or as part...

  • Resident Services Coordinator

    3 weeks ago

    Vancouver, Canada Baptist Housing Full time

    Resident Services Coordinator - Senior Living Community **Vancouver, BC** About You You are an experienced, collaborative individual who loves people. You bring an upbeat attitude and sense of fun to work. Possessing strong interpersonal skills, you are highly service oriented with a focus on achieving goals. You can work both independently and as a...

  • Relief Resident Manager

    5 days ago

    Vancouver, British Columbia, Canada Hollyburn Properties Ltd. Full time

    We are actively looking for a dynamic Relief Resident Manager to help support some of our beautiful buildings located in Vancouver.The Relief Resident Manager will support the live- in Resident Managers to ensure excellent and responsive service to Resident requests, and provide a clean, well-maintained and secure building by providing regular day off &...

  • Leasing Agent

    5 days ago

    Vancouver, Canada MetCap Living Management Inc Full time

    **MetCap Living Management Inc**. is one of Canada’s largest private third party property managers specializing in multi-residential property management. We are a growth orientated company with our head office located in Toronto, Ontario and property operations in British Columbia, Ontario, Quebec, Nova Scotia and New Brunswick. Presently we own/manage...

  • Resident Manager

    7 days ago

    Vancouver, Canada Hallmark Housekeeping Services Inc. Full time

    Corporate Overview: Hallmark Housekeeping Services Inc. is Canada’s premium commercial janitorial partner, and an industry leader in sustainable and innovative solutions. Our focus is to serve our customers by providing a consistent and superior service in an economical, safe, and environmentally responsible manner. Since our inception in 1977, we have...

  • Sales Associate

    2 months ago

    Vancouver, Canada UBC Food Services Full time

    **Location**:UBC Food Services Residence Dining Halls **Position**: Sales Associate - Residence - At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and...

  • Sales Associate

    3 weeks ago

    Vancouver, Canada UBC Food Services Full time

    **Location**:UBC Food Services Residence Dining Halls **Position**: Sales Associate - Residence - At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and...

  • Third Cook

    2 months ago

    Vancouver, Canada UBC Food Services Full time

    **Location**:UBC Food Services Residence Dining Halls **Position**: Third Cook - Residence - At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness,...

  • Third Cook

    3 weeks ago

    Vancouver, Canada UBC Food Services Full time

    **Location**:UBC Food Services Residence Dining Halls **Position**: Third Cook - Residence - At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness,...