Technical Product Owner

2 months ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

**About the role**:
A Technical Product Owner creates the product roadmap and defines the strategic vision for their team based on the overall organization’s vision. They have a deep understanding of the financial industry, technical aptitude, and a drive to advocate for user needs. A Technical Product Owner demonstrates strategic thinking and manages dependencies with other teams while identifying, building, and managing strategic partnerships with various stakeholders. They work closely within their team to ensure that user feedback is translated into new developments. Product Owners are accountable for specific platform/journey OKRs based on the squad’s mission.

In this role, you will be collaborating with colleagues across Global Marketing, UX, global site owners, other agile teams, and the Agile Platform leadership team focusing on proof of concepts, platform innovation, system migrations, and maintenance of our public domain websites. You will be part of a team that values communication, collaboration, transparency, and integrity.

**What you will do**:

- Set ambitious and clear product vision and communicate vision effectively to stakeholders, the team, and the organization
- Collaborate with stakeholders to ensure digital vision and products align within team strategy and requirements
- Work closely with business leaders to establish each product’s business value, and support messaging, communication, and customer outreach as necessary
- Prioritize and manage items in the backlog and maintain a backlog of 3 to 4 sprints ahead of the team’s work
- Using market and industry knowledge, translate user needs into user stories and acceptance criteria for the team
- Determine end-to-end team output strategy from inception to production
- Facilitate release planning as well as regular sprint reviews with stakeholders
- Integrate usability studies and research into product requirements to enhance user satisfaction and ensure customer-driven design
- Be accountable for product specific OKRs and communicate progress to stakeholders

**What you need to succeed**:

- Passion to challenge the status quo, find new solutions and drive out-of-the-box ideas
- Belief in a non-hierarchical culture of collaboration, transparency, safety, and trust
- Not afraid to “roll up the sleeves” and seeks to go outside comfort zone to learn, pushing teams to do the same
- Empower others to fail, learn, and grow
- Encourage an experimental mindset to drive innovation

**Preferred skills**:

- Proven knowledge of financial industry space, with 5+ years in the industry with experience for technology supporting financial products and channels
- Demonstrated knowledge of technology or ability to learn about technology and digital products, experience working on technical products is a plus
- Strong collaborator with cross-functional teams from technology, design, business, and operations
- Experienced in facilitating Agile ceremonies, managing a backlog/release plan, tracking team level metrics, removing blockers
- Ability to manage and lead the team to push the solution forwards
- Strong communication skills with comfort speaking with business and technology stakeholders and influencing others
- Ability to navigate the organization at a senior level
- Ability to collaborate & make decisions with squad Technical Lead

**What’s in it for you?**
- Named 2021 “Best Places to Work” by Glassdoor
- Canada Award for Excellence for Mental Health at Work - 2021
- Flexible hybrid work model including in-country work-from-home if you prefer. #LI-Remote, or #LI-Hybrid.
- Pension, stock and savings programs to help build and enhance your future financial security
- A friendly, collaborative, and inclusive culture

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
80,000/80 000 - 130,400/130 400

**Job Category**:
Business Analysis - Systems

**Posting End Date**:
29/05/2023

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