Facility Solutions

3 weeks ago

Toronto, Canada City Wide Facility Solutions Full time

**Alternate Job Description: Account Manager**

**Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? **If you answered yes, consider this opportunity with City Wide

**City Wide Facility Solutions** is actively seeking a **Facility Solutions Manager **(FSM) for our Toronto West Office.

The **Facility Solutions Manager** is responsible for the business operations of an assigned client contracted service area. This is an outside, B2B account management position that provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements, trouble-shooting customer requests/complaints, coordinating site visits, and developing long-term relationships with clients and Contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients, and ensuring high client satisfaction.

**What you will do...**
- Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
- Formulate and manage an effective service strategy and schedule tailored to each client.
- Negotiate and enter into agreements with clients for additional services - determine pricing, staffing, and logistics.
- Manage all Contractor relationships including - Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.
- Ensure a standard of excellence in quality and client satisfaction, through detailed quality control inspections of client sites and consistent follow through with all promises to clients.
- Supervise and direct Night Managers; ensure the client’s strategy is executed and all services are performed correctly.
- Promote the sale of, procure, and monitor supplies for clients.
- Effectively communicate all client issues with Contractors and the Director of Operations; promptly address any client issues or problems that arise.
- Use City Wide’s CRM to perform client inspections, adding extra charges, NM routing, etc.
- Schedule each non-routine activity in client facilities using Outlook.
- Update and keep current all Building Information Sheets (BIS), FSM Summary Sheets, and Exhibit A’s. Ensure MSDS sheets for each client serviced in janitor closets are complete, accurate, and that all items are properly labeled.
- Notify Sales Executives of potential accounts in your territory, especially new construction.
- Develop and implement a plan with the Director of Operations and the Night Managers to resolve any client complaints or deficiencies in service and actively monitor compliance.
- Approve Night Managers and/or Service Representative's pay sheets; ensure accuracy.
- Assist Accounting in collecting clients’ past due invoices and payment invoices for Contractors.
- Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.

**Requirements**:

- 2+ years outside B2B account management experience, building maintenance or facility management preferred but not required.
- 2+ years track record of success in a client retention role, with goals and metrics to support.
- Highly detail-oriented and excellent follow-through on commitments.
- Positive and outgoing personality; great at building relationships.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Ability to travel on a daily basis to client locations locally.

**Benefits**
- Comprehensive benefits package

  • Facility Solutions Manager

    4 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    **Alternate Job Description: Account Manager **Are you excellent at managing and retaining B2B accounts? Do you also have strong selling skills for increasing sales within an account? **If you answered yes, consider this opportunity with City Wide! **City Wide Facility Solutions** is actively seeking a **Facility Solutions Manager **(FSM) for our office in...

  • Facilities Account Manager

    3 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    **Account Manager/Facility Solutions Manager** The Account Manager/Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements,...

  • Facility Services Supervisor

    4 days ago

    Toronto, Canada City Wide Facility Solutions Full time

    Join Our Team as a **Facility Services Supervisor** Are you skilled at effectively managing and nurturing B2B accounts? Do you have a knack for boosting sales within existing accounts? If you answered yes, then we have an exciting opportunity for you at **City Wide Facility Solutions!** We are actively searching for a **Facility Services Supervisor** to...

  • B2b Sales Executive

    3 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    Join City Wide your go-to expert in Janitorial Services, boasting over 60 years of experience. Our mission is to create and maintain a secure, clean, and safe space for our customers. As we expand and grow with in Toronto, we're looking for team members to be part of our vision to create an elevated facility management experience. **What's in it for you as...

  • Inside Sales Representative

    4 days ago

    Toronto, Canada City Wide Facility Solutions Full time

    Join City Wide your go-to expert in Janitorial Services, boasting over 60 years of experience. Our mission is to create and maintain a secure, clean, and safe space for our customers. As we expand and grow with in Toronto, we're looking for team members to be part of our vision to create an elevated facility management experience. **What's in it for you as...

  • Facility Maintenance Technician

    3 weeks ago

    Toronto, Canada Crosslinx Transit Solutions Full time

    Posted Date 7 hours ago(1/24/2025 2:37 PM) - Job ID - 2025-2339 - # of Openings - 1 - Type - Regular Full-Time - Area of Expertise - Operations & Maintenance **Overview**: **Facility Maintenance Technician** Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a **Facility Maintenance Technician**who will play a significant role as a member...

  • Facility Maintenance Technician

    3 weeks ago

    Toronto, Canada Crosslinx Transit Solutions Full time

    **Overview**: **Facility Maintenance Technician** Crosslinx Transit Solutions Maintenance (CTSM) is currently seeking a **Facility Maintenance Technician **who will play a significant role as a member of our Maintenance team. This is a long-term career opportunity in an exciting growing industry. The incumbent will be responsible to assist with the...

  • Account Manager

    3 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    **City Wide Facility Solutions** provides over 20 building maintenance solutions to our clients. We are seeking a motivated and self-starting account manager who is interested in helping us grow the business so that they can potentially grow with us. - This is **not an office job**, as you will be visiting clients until the early afternoon every day, so if...

  • Business Development Specialist

    4 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    Alternate Job Title: Inside Sales Rep or Marketing Rep **Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU!** **City Wide,** the nation’s leading management...

  • B2b Commission Only Sales Executive

    2 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    **Welcome to City Wide - Your Partner in Janitorial and Facility Services!** At **City Wide**, we take immense pride in being a leader in the** Janitorial and Facility Services industry**. For over 60 years, we have been dedicated to providing top-notch cleaning and maintenance solutions to businesses across North America. With our proven track record and...

  • Account Manager

    4 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    **Account Manager/Facility Solutions Manager** The Account Manager/Facility Solutions Manager is responsible for the business operations of an assigned client contracted service area. This position provides field support including - training, guidance with starting new clients, inspections of Contractor performance and compliance with client requirements,...

  • Operations Supervisor

    4 days ago

    Toronto, Canada City Wide Facility Solutions Full time

    Join Our Team as a **Operations Supervisor - Janitorial** Are you skilled at effectively managing and nurturing B2B accounts? Do you have a knack for boosting sales within existing accounts? If you answered yes, then we have an exciting opportunity for you at **City Wide Facility Solutions!** We are actively searching for a **Operations Supervisor -...

  • Facility Operations Manager

    2 days ago

    Toronto, Ontario, Canada BGIS Global Integrated Solutions Canada LP Full time

    Company Overview">BGIS Global Integrated Solutions Canada LP is a leading provider of customized facility management and real estate services. With over 6,500 team members globally, we deliver innovative solutions that drive business growth for our clients.We manage millions of square feet of client portfolios across the globe, ensuring seamless operations...

  • Facilities Management Lead

    5 days ago

    Toronto, Ontario, Canada Disability Solutions Full time

    Job DescriptionWe are seeking an experienced Corporate Facilities Manager to join our team! This exciting role will be responsible for overseeing the maintenance and operations of our facilities, ensuring they meet the highest standards of safety, accessibility, and sustainability. The ideal candidate will possess exceptional leadership skills, attention to...

  • Janitorial Service Supervisor

    4 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    Join Our Team as a **Janitorial Service Supervisor** Are you skilled at effectively managing and nurturing **B2B accounts**? Do you have a knack for boosting sales within existing accounts? If you answered yes, then we have an exciting opportunity for you at **City Wide Facility Solutions!** We are actively searching for a **J**anitorial Service...

  • B2B Sales Executive

    4 weeks ago

    Toronto, Canada City Wide Facility Solutions Full time

    City Wide Facility Solutions - Toronto is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and compensation structure is waiting for you! Please note, this is a pure sales role primarily focused on prospecting and...

  • Cleaning Technician

    3 weeks ago

    Greater Toronto Area, Canada Canway Facility Solutions Inc. Full time

    **Job Summary** Canway Facility Solutions Inc. is seeking reliable and detail-oriented Temporary Cleaning Technicians to join our team for short-term assignments. Work will be on an as-needed basis, ranging from single-day to week-long projects, covering various facilities such as data centers, broadcast studios, and commercial spaces This role requires...

  • B2B Sales Executive

    5 days ago

    Toronto, Canada City Wide Facility Solutions Full time

    City Wide Facility Solutions - Toronto is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and bonus structure is waiting for you!As a Sales Executive, you will be responsible for new business development in a highly...

  • B2B Sales Executive

    2 days ago

    Toronto, Canada City Wide Facility Solutions Full time

    City Wide Facility Solutions - Toronto is seeking a tenacious closer to join our Sales Team! If you aggressively prospect for business, sell with confidence and integrity, and have a deep understanding of your clients' needs, our team and compensation structure is waiting for you!Please note, this is a pure sales role primarily focused on prospecting and...

  • Facilities Operations Specialist

    3 weeks ago

    Toronto, Canada Tundra Technical Solutions Full time

    ✋ATTENTION: Facilities Ops Pro?📍 Toronto (Hybrid, French required) | Winnipeg (❌🇫🇷)⏳ 10 months 💡 Skills You’ll Need:Bilingual (Toronto only) 🇨🇦, Excel wiz 📊, Coordinate moves/adds/changes with vendors, partners, and stakeholders like a champ 🤹‍♂️.5+ years in project coordination, facilities, or construction 🏗️🔥...