Operations Supervisor

4 months ago

Toronto, Canada City Wide Facility Solutions Full time

Join Our Team as a **Operations Supervisor - Janitorial**

Are you skilled at effectively managing and nurturing B2B accounts? Do you have a knack for boosting sales within existing accounts? If you answered yes, then we have an exciting opportunity for you at **City Wide Facility Solutions**

We are actively searching for a **Operations Supervisor - Janitorial** to join our team in Toronto, Ontario. As a Operations Supervisor - Janitorial, you will be entrusted with overseeing the business operations of designated client service areas. This role involves field support, including training, guidance for new clients, conducting inspections to ensure Contractor compliance, addressing client requests and complaints, arranging site visits, and fostering enduring relationships with both clients and Contractors. Furthermore, you'll play a pivotal role in contract negotiations, supply procurement, and ensuring top-notch client satisfaction.

**At City Wide, we recognize the value of exceptional performance and dedication. Along with your base compensation, this role also offers a commission component to reward your efforts in driving sales and client retention.**

If you're ready to embark on a dynamic career journey, where your management and sales skills will be put to the test while contributing to the growth of a leading facility solutions company, we'd love to hear from you

**What You'll Do**:

- Manage client relationships, keeping them happy and growing our services.
- Create customized service plans for clients.
- Negotiate deals and pricing with clients.
- Make sure our service teams are doing a great job.
- Help clients with any requests or issues.
- Get supplies for clients and promote more services.
- Use our tools to keep everything organized.
- Make schedules for special tasks.
- Keep important client info up to date.
- Work with the team to improve client satisfaction

If you're ready for a dynamic role with lots of growth and the chance to make a big impact, we want to hear from you. Join City Wide and be part of our success story

**Requirements**:

- Minimum of 3 years' experience in facilities services or a related field
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as a team
- Strong project management skills and ability to multi-task
- Knowledge of janitorial, landscaping, and HVAC maintenance services
- Availability to work flexible hours, including evenings and weekends as necessary

**Benefits**
- City Wide offers a competitive compensation plus high commissions and benefits for this position.

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