Account Manager

31 minutes ago


Toronto, Canada City Wide Facility Solutions Full time

**City Wide Facility Solutions** provides over 20 building maintenance solutions to our clients. We are seeking a motivated and self-starting account manager who is interested in helping us grow the business so that they can potentially grow with us.
- This is **not an office job**, as you will be visiting clients until the early afternoon every day, so if you like a changing workday that **never gets boring **and to be rewarded with both praise and **financial incentives**, keep reading
- Facility Solutions Managers (FSMs) are account managers, outside sales representatives, and project managers. In this role, you will earn a c**ompetitive base salary with benefits **to manage your assigned accounts and be given the autonomy to grow your book of business beyond your accounts through prospecting to earn **uncapped commissions. **The position requires the ability to prioritize work in a fast pace environment of competing tasks, possess discipline in following a schedule, employ strong communication skills (written and verbal), perform accurate administrative work, manage projects from start to finish, and exhibit the competitive nature to **thrive / have fun in a sales driven culture.**:

- As a Facility Solutions Managers (FSM) you will be responsible for ensuring client satisfaction within your territory / account assignment through making regular visits to meet with your clients (Weekly, Bi-weekly, or Monthly) and inspecting the quality of work performed.
- You will manage between 50-60 accounts or $120k-$150k in contract revenue, based upon the size of the accounts you are assigned to, visiting between 6-8 accounts a day.
- Through regular visits with clients, you will develop strong relationships that ensure monthly retention meets or exceeds company targets and through suggestive selling, you will meet your monthly sales targets.
- You will be responsible for managing your assistant manager (Night Manager) to ensure problems are addressed, nighttime projects are completed, and scopes of work are followed in all accounts.

**Metrics**:

- **Revenue Retention**: 90% of greater
- **Sell** 40%-75% of contract dollars managed each month ($100k in contracts = $40k-$75k in extra sales)
- Start 2 **New Crews** per month
- **Visit clients** 1-4 times per month
- Maintain 8-10 (out of 10) **Client Rating**

**Base Salary**: $50,000

**On Track Earnings** $120,000+ (with $150k account base)

**Requirements**:

- 3-5 plus year’s sales and management experience in building maintenance, facility
- management or equivalent experience.
- High School diploma required, bachelor’s degree highly desirable.
- Highly detail oriented and excellent follow-through on commitments.
- Positive and out-going personality; great at building relationships and problem
- solving.
- Excellent verbal and strong written communication skills.
- Proficient in Microsoft Office and knowledge of CRM database.
- Must have reliable transportation.

**Benefits**
- Paid Training
- Commission + Bonus
- Car Allowance
- Phone Allowance
- Paid Vacation Accrual
- Additional Benefit Options


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