Automotive Service Advisor

6 months ago


Toronto, Canada Active Green+Ross Tire & Automotive Centre 1750 Full time

**Company description**

Full service Auto repair shop

**Salary**: $17~30/hour based on your experience

Welcome to Active Green+Ross, your premier destination for full-service auto repair With three convenient locations across Toronto, we're on the lookout for Service Advisors for our team.

As a well-established brand in the community, we offer a stable work environment with a five-day workweek, spacious and clean facilities, and top-notch equipment. Our commitment to excellence is evident in our dedication to providing quality services, leveraging years of automotive repair expertise.

We're not just hiring employees; we're building a team. Your compensation will reflect your performance, and we sweeten the deal with an attractive salary ranging from $17 to $30 per hour, depending on your experience.

**Start Date**:_As soon as possible_

**Responsibilities**:
As an automotive service technician, you’ll be exposed to and have responsibility for performing a wide range of automotive maintenance services, including:

- Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution.
- Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Assist Manager/Technician in digital inspection.
- Operates computerized work order systems.

**Qualifications**:

- At least one year of customer service experience.
- Knowledge and understanding of mechanical components of automobiles.
- Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Basic math and keyboarding skills.
- Good working knowledge of Protractor is an asset, not required.
- Experience in a similar role, in an Active Green+Ross, is considered an asset.
- Must be able to communicate in English
- Valid driver’s license

**Locations**:
1750 Danforth Ave, Toronto, ON, M4C1H8
1964 Victoria Park Ave, Toronto, ON, M1R5G7

**Application process**:
**Benefits**:

- Dental care
- Disability insurance
- Health care
- Flexible schedule
- Paid time off
- Store discount

We are an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$30.00 per hour

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$30.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- On call
- Overtime
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Signing bonus
- Tips

**Experience**:

- Customer Service: 1 year (required)

Licence/Certification:

- Drivers License (required)

Ability to Relocate:

- Toronto, ON M4C 1H8: Relocate before starting work (required)

Work Location: In person



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