Automotive Service Advisor
6 months ago
**Company description**
Full service Auto repair shop
**Salary**: $17~30/hour based on your experience
Welcome to Active Green+Ross, your premier destination for full-service auto repair With three convenient locations across Toronto, we're on the lookout for Service Advisors for our team.
As a well-established brand in the community, we offer a stable work environment with a five-day workweek, spacious and clean facilities, and top-notch equipment. Our commitment to excellence is evident in our dedication to providing quality services, leveraging years of automotive repair expertise.
We're not just hiring employees; we're building a team. Your compensation will reflect your performance, and we sweeten the deal with an attractive salary ranging from $17 to $30 per hour, depending on your experience.
**Start Date**:_As soon as possible_
**Responsibilities**:
As an automotive service technician, you’ll be exposed to and have responsibility for performing a wide range of automotive maintenance services, including:
- Provides excellent customer service and ensures ongoing commitment to the needs of the customer and their vehicle.
- Responds to customer inquiries in a timely manner, over the phone and in person.
- Understands customer needs and provides them with a complete solution.
- Estimates cost and time for service and repairs needs. Ensures final invoice is the same as estimate and vehicle is delivered on time.
- Acts as liaison between customers and technicians and manages the status of work orders.
- Schedules service and repair appointments.
- Assist Manager/Technician in digital inspection.
- Operates computerized work order systems.
**Qualifications**:
- At least one year of customer service experience.
- Knowledge and understanding of mechanical components of automobiles.
- Ability to work effectively with auto parts ordering systems and computerized work order systems.
- Basic math and keyboarding skills.
- Good working knowledge of Protractor is an asset, not required.
- Experience in a similar role, in an Active Green+Ross, is considered an asset.
- Must be able to communicate in English
- Valid driver’s license
**Locations**:
1750 Danforth Ave, Toronto, ON, M4C1H8
1964 Victoria Park Ave, Toronto, ON, M1R5G7
**Application process**:
**Benefits**:
- Dental care
- Disability insurance
- Health care
- Flexible schedule
- Paid time off
- Store discount
We are an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$30.00 per hour
**Job Types**: Full-time, Permanent
**Salary**: $17.00-$30.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- On call
- Overtime
- Weekends as needed
Supplemental pay types:
- Bonus pay
- Overtime pay
- Signing bonus
- Tips
**Experience**:
- Customer Service: 1 year (required)
Licence/Certification:
- Drivers License (required)
Ability to Relocate:
- Toronto, ON M4C 1H8: Relocate before starting work (required)
Work Location: In person
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