Sales Manager- Quebec

3 weeks ago

Brampton, Canada Dynacare Full time

**Job posting: Sales Manager - Quebec & Atlantic**

**_ This is a permanent full-time remote position with traveling within the province required 25% of the time. The incumbent needs to be in Montreal or Quebec City. _**

**Where YOU work, makes a difference.**

Life is precious and every moment matters. Dynacare is helping Canadians achieve a healthy future with care and wellness solutions that are convenient, understandable, and accessible. When you join our team, every day is an opportunity to get better and be inspired. It’s an environment where you can grow your career in any direction you choose. We’re evolving our technology and optimizing our processes, so you can do your best work, make a meaningful impact, and _thrive_.

**Are YOU our next **Sales Manager - Quebec & Atlantic**?**

The** Sales Manager - Quebec & Atlantic** will be reporting into the National Sales Manager Genetics and Specialty Diagnostics. The Sales Manager will meet or exceed sales objectives identify opportunities to grow revenues in Quebec. The Sales Manager will deliver educational presentations or where required schedule for the MSL team to deliver. The Sales Manager will sustain and build customer relationships, understand competitive positioning and activity that will drive sales and marketing strategies. The sales manager will execute the business strategy including a focus on advancing the Dynacare customer experience utilizing CRM. The Sales Manager will take an enterprise view collaborating with the BDCSS team driving overall sales.

**Why Dynacare is an amazing place for YOU**:

- Join an award-winning "Top Employer" with meaningful and impactful career opportunities.
- Access a health and wellness benefits program that supports you and your loved ones.
- Grow and thrive with a dynamic, successful company through internal mobility opportunities.
- Invest in your future through RRSP match benefits and an employee stock purchase program.
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all.

**How YOU will make a difference**:

- Develop, manage and be accountable for sales budgets that focus on genetics and specialty diagnostics
- Understand key publication data, clinical guidelines and competitive differentiators to be able to manage objections effectively
- Plan, structure and develop a call plan that ensures delivery of key messages
- Document and share key customer insights with sales management
- Build and maintain key customer relationships
- Actively present, negotiate and liaise with key physician and geneticists and identify current sales opportunities but future other testing opportunities
- Identify customer constraints or challenges with test access or ability to order to ensure consistent revenue
- Work closely with Marketing, operations and Hospital sales and the PR teams to align and create a cohesive account management process.
- Work closely with operational functions (Customer service, PSC operations, Lab Operations, Logistics) to define service level requirements for relevant operations (e.g. onboarding, customer service inquiry resolution, etc.)
- Coordinate with operational functions to ensure that smooth customer onboarding and quick customer engagement
- Provide customer feedback that ensures delivery of customer excellence

**What YOU bring to the role**:

- Demonstrated existing relationships that include multiple of the following: hospital genetics programs, community specialists in women’s health, reproductive health, oncology, neurology and mental health are critical.
- Masters in Genetic counselling is preferred, however a Bachelor’s or advanced degree in a scientific or business discipline (or equivalent combination of education and experience)
- 5+ years of experience selling health services with opinion leaders in the field
- Written and verbal fluency in English and French
- Strong analytical skills, able to strategically plan and utilize creative thinking to investigate new business and market opportunities
- Strong track record of implementing and executing tactics to achieve key strategic initiatives
- Demonstrated history of achieving or exceeding budgeted sales and profit objectives
- Experience in managing existing accounts and a proven ability to secure new revenue
- Excellent sales skills/potential with the proven ability to negotiate and close deals
- Proficiency in MS Office Suite (including Word, Excel, Outlook and the use of CRM)
- Self-starter and comfortable working with autonomy
- Ability to adapt quickly to a changing environment
- Exceptional verbal and written communication skills and able to adapt a sales approach based on audience (technical to senior management)
- Possess a superior level of negotiation, influencing and persuasion skills to support building of stronger customer relationships externally and internally
- Operate with integrity, build trust, quickly win and sustain credibility in relationships with others

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