Family Support Network

2 weeks ago

Calgary, Canada Wood's Homes Full time

We Never Give up.

Wood’s Homes is searching for one (1)Team Leader to join our Family Support Network.

Our Family Support Network Program helps families address and navigate familial concerns. In doing so, the program assists with teaching new parental skills, developing support networks, understanding developmental needs of children, finding solutions to financial and housing issues, and improving family life as a whole.

**Role Summary**:
Reporting to the Program Manager, the Team Leader is responsible for the day-to-day operational aspects of one program or department. The Team Leader will demonstrate due diligence in being exceptional in the delivery of high-quality services and in meeting the requirements of the Health and Safety Management System at Wood’s Homes.

**Responsibilities**:

- Responsible for day-to-day operations for the unit or program area; Assists managers, supervisors and programs in day-to-day operations as needed and shares regular on-call responsibilities for the agency.
- Recruits and supervises front line staff including monitoring and authorizing records of staff hours.
- Case management responsibilities as per Policy and Procedure guidelines and first level liaison with families, referral services, and communities with the support of a Program Manager.
- Responsible for regular and consistent supervision, annual evaluation, and establishing a training program for all staff.
- Assumes financial accountability for petty cash, cottage books and direct client costs and that Licensing requirements are displayed and maintained.
- Participates in meetings, case management reviews and conferences related to client, program and the agency as necessary.
- Completes all required health and safety training
- Reports workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.
- Executes other responsibilities as required and assigned by the Program Manager.

**Qualifications**:

- Degree or Diploma in Social Sciences, Child and Youth Care, Child Studies, or Addictions.
- A minimum of four (4) years’ experience working with young people and families.
- Demonstrated leadership skills.
- Highly developed theoretical understanding of milieu therapy.
- Demonstrated critical thinking skills, clinical problem-solving abilities, and clinical writing skills.
- Personal suitability.

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