Deputy Chief

**Job Description**:
**The Corporation of the City of Thunder Bay**

**has a rewarding opportunity for a full-time**

**Deputy Chief - EMS Professional Standards**

***

Work Location: Thunder Bay

Thunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.

As a four-season outdoor paradise Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic "Cultural Capitals of Canada". Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness - and a major centre for visual and performing arts, and culture.

**If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us**

**If you already live here, we can’t wait for you to join our team**

**Deputy Chief - EMS Professional Standards**

**The Opportunity**

Reporting to the Chief of EMS, you will be responsible for the direct oversight of the Community Paramedicine Program, regulatory compliance, recruitment, and education initiatives. The Deputy Chief will assist in all aspects of service delivery including strategic planning, provision of education, training, quality assurance, resource allocations, public media relations and liaising with Municipal Councils, Hospitals and other Emergency Service providers.

Some of the accountabilities for this role are:

- Develops an oversight model to manage training program delivery in accordance with the _Ambulance Act_, regulations and Corporate policies.
- Provides training to paramedics, emergency medical attendants, service instructors, volunteers, and first response teams as required.
- Develop strategy to monitor the performance of staff to ensure that a high level of patient care is maintained.
- Develops the District training strategy, which will ensure the ongoing existence of a skilled and knowledgeable work force, consistent with industry standards and applicable legislation.
- Assesses Section staffing needs, makes recommendations on complement amendments and organizational structure, participates in recruitment processes, and makes effective hiring decisions.
- Supervises Commanders and Superintendents, including staff development, performance management/review, coaching/mentoring, health and safety, and discipline and termination decisions.
- Degree in health, public service, business administration, management or other related discipline together with five years related experience; or
- Diploma in health, public service, business administration, management or other related discipline together with seven years related experience.
- Extensive knowledge of Land Ambulance legislation, regulations, and current practices pertaining to training and quality assurance issues.
- Extensive knowledge of the points of interaction and critical interface within the health care system.
- Minimum of 5 years front line paramedic supervisory or leadership experience.
- Superior ability to establish and maintain effective relationships with members of Municipalities, private and public officials, hospitals, Ministry of Health, subordinates, coworkers, and the general public.

For a detailed job description, click here.

**Why SNEMS?**

With over 200 front line paramedics, who are highly skilled and trained, our service provides unwavering dedication, compassion and medical attention to a variety of injuries and conditions. We are a community minded professional service, committed to providing the best care possible.

Our services have expanded to include Community Paramedicine with experienced paramedics who conduct home visits, health clinics, and public education, aimed at providing non-emergent, pro-active health care which helps reduce the 911 demand for service and emergency hospital department visits.

**The Future of SNEMS & Our Transformational Journey**

Plans are underway to implement a number of transformational recommendations as part of an evidence-based Master Plan, which include:

- Modernizing the organizational design of SNEMS,
- Modern District stations - 10-year replacement plan,
- Ramping up community paramedicine,
- Maximizing alternative pathways, and more.

View the full Master Plan here: SNEMS Master Plan

**Why Work for the City of Thunder Bay (CTB)?**

When you work for the City of Thunder Bay, you are part of our team, and here you can:

- Experience your importance,
- Unleash your