Technical Project Lead

5 months ago

Metro Vancouver Regional District, Canada Scoop Solar Full time

Scoop Solar is looking for a detail-oriented _**Technical Solutions Project Manager (TSPM) **_to join our growing solar and renewable professional services team. The TSPM will gain detailed knowledge of our world class SCOOP® Project Management and Automation platform (mPMA), GLOO Cloud Integration Platform (iPaaS) and advanced LOOXY Business Intelligence and Analytics (BI) service

**Responsibilities**
- Gather, document and verify customer solution requirements using detailed meeting notes, checklists & intake forms.
- Plan and manage agile projects to implement, test and deliver customer technical solutions with the development team.
- Demonstrate completed solutions to customers to get feedback, implement changes and receive final signoff.
- Analyze existing customer accounts and outreach them with improvement and upsell opportunities.
- Drive the development and continuous improvement of standard processes, best practices and checklist-driven templates for improving the delivery of technical solutions.

**Qualification & Skills**
- A Bachelor’s degree or equivalent in computer science, engineering or equivalent technical field.
- Technically savvy, comfortable with a variety of business SaaS tools with a strong appetite for continuous learning.
- 3-5 years’ experience in direct hands-on B2B software project management and solution implementation experience.
- At least 2-3 years general coding experience, experience with scripting languages such as Javascript or similar and ideally API integration coding experience.
- Note: while the position does not require hands-on coding, having coding experience is considered to be an important enabler in analyzing customer solutions feasibility as well as communicating with and managing the development team._
- Great at organizing and creating clean, concise lists of ideas and project requirements.
- Excellent interpersonal skills and ability to conduct effective online customer facing meetings, demos and training sessions.
- Excellent analytical problem solving skills and ability to improvise solutions to customer problems on the fly.
- **Bonus**: familiarity with the solar and renewable energy industry or similar industrial field-oriented sector.

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- Vision care
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Implementation of B2B SaaS-based solution: 5 years (preferred)
- project management: 5 years (preferred)

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