Supportive Care Counsellor

3 weeks ago

ChathamKent, Canada VON Canada (Ontario) Full time

**Requisition Details**:
Employment Status: Regular, Full Time (1.0 FTE)
Program Name: Chronic Pain Program
Number of Hours Bi-Weekly: 75
Work Schedule: Days
On Call: No

**Job Summary**:
The Supportive Care Counsellor provides psychological, emotional, social and spiritual support to those dying and to their families and caregivers/significant others by performing standardized holistic clinical assessment and intervention.

**Key Responsibilities**:

- Provides person-centered care; ensuring shared care team is aware of need for and meaning of a person-centered approach for clients, families and caregivers during the illness phase through to bereavement.
- Provides individual, partner, family and group support therapies as necessary.
- Provides counseling to clients and families in areas not limited to: dealing with issues of death and dying, existential questions about meaning and purpose, spiritual distress, legacy work and culturally-based needs, self-esteem, dignity, adaptation to the illness and its consequences, social functioning, advocacy issues, funeral planning, financial, legal, relationships, communication, spiritual well-being, grief and loss.
- Connects, coordinates, advocates, educates and supports access to community resources, additional service needs for clients and families, providing information and guidance.
- Supports access to spiritual companioning, and bereavement services.
- Completes all case notes, maintaining up-to-date files at all times, and keeping accurate documentation and statistics.
- Assists and facilitates coordinated care planning for clients and families, including coordination of practical needs as necessary.
- Assists in the planning, development and leading of the annual Memorial Service.
- Advocates for clients and families and intervene within scope of practice on client and family’s behalf.
- Meets with clients, families and caregivers in a setting most appropriate (i.e. home, office, other).
- Acts as an ad hoc resource and support for the care team and with their own self-care and needs, as HPC providers.
- Documents, tracks and prioritizes care requests to ensure all clients/families receive timely response, including follow-up calls to clients and/or families to ensure care needs are being and have been met.
- Provides for a culture of sharing, openness, education and mentoring to other team members including health providers, students and volunteers.
- Provides ongoing education, as required, to various organizations and in the community, in order to support the care of persons who are dying, their caregivers and families, including after-death.
- Participates in Hospice Team Meetings and supportive care counsellor committee.
- Other duties as assigned.

**External and Internal Relationships**:

- Works closely with the Hospice Palliative and Bereavement Coordinators in the provision of supportive group programming and individualized programs.
- Works with clients, families’ caregivers and community in the need identification and delivery of psychosocial, grief, loss and bereavement education.

**Education, Designations and Experience**:

- Master’s Degree in Social Work, Divinity, Theology, Counseling, Psychology or other related field.
- Additional Certification in Thanatology, Grief and Loss, Bereavement or equivalent.
- Minimum of five (5) years’ experience in hospice palliative care.
- Affiliation with related organization or governing body preferred.
- Experience working with death and dying.
- Training in spiritual direction through a recognized theological college an asset.
- Knowledge of a variety of recognized researchers/authors, theories and modalities in palliative care.

**Skill Requirements**:

- Demonstrates compassion, empathy, integrity, respect, courtesy and a caring attitude in all interactions
- Proven ability to work within a multi-disciplinary team
- Excellent listening and assessment skills
- Computer proficiency and accuracy for all documentation and record keeping, paying attention to detail
- Provide mentorship and guidance in a preceptor and leadership role
- Flexible and supportive to Team needs
- Other skills include conflict management and problem solving skills where issues may be sensitive
- Adheres to all standards, practices, policies and procedures regarding privacy and confidentiality of information, and ethical practices as set forth by employer and regulating College

**Other**:

- Must have a personal vehicle and possess both a current driver’s license and proof of vehicle insurance.
- A current and original copy of a satisfactory Criminal Records Check is required.
- A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required.
- Be a part of the 24/7 on-call team coverage rotation.
- Must be able to wear Personal Protective Equipment (PPE)

Work Conditions and Physical Capabilities: Attention to detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, k

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