Service Advisor
7 months ago
Service Advisor
**Duties**:
- Greet customers and provide excellent customer service
- Listen to customer concerns and accurately assess their needs
- Provide recommendations and advice on necessary repairs and maintenance
- Prepare and present service estimates to customers
- Schedule appointments and manage the service department's calendar
- Coordinate with technicians to ensure timely completion of repairs
- Keep customers informed of the status of their vehicle throughout the service process
- Process payments and handle cash transactions
- Maintain accurate records of customer interactions and service history
Qualifications:
- Previous experience in a customer service role, preferably in the automotive industry
- Strong communication and interpersonal skills
- Knowledge of automotive systems and repairs
- Ability to multitask and prioritize in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Cash handling experience is required
We offer competitive pay and benefits package, including:
- Health insurance
- Retirement plan options
- Paid time off
**Salary**: $54,000.00-$83,200.00 per year
**Benefits**:
- Dental care
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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