Manager, Labour

7 days ago

Toronto, Canada North York General Hospital Full time

Company Bio
IMAGINE a hospital where everyone is committed to excellence. We did. We are. From boardroom to bedside, we go above and beyond to offer the best and safest patient care. At North York General Hospital (NYGH), we put our patients first in everything we do. We are achieving a new standard of excellence in integrated patient-centered care and as one of Canada's leading community academic hospitals, we are building on our academic foundation through enhanced education, research and innovation. North York General Hospital is part of North York Toronto Health Partners, a collaborative partnership with patients, primary care, and community partners, a first
- generation Ontario Health Team, driving the development of a locally integrated health system to serve the community. As part of our dynamic team, you too can stand out and be amazing At North York General, our team is making a world of difference.
Position Summary
Manager, Labour & Employee Relations
We’re looking for a leader The HR department at NYGH is tasked with delivering excellence in people services and relied upon to bring new ideas that translate into programs, processes and practices which respond to the needs of our partners across the Hospital.

In this position, you are committed to an approach we have already begun to build: recognize the operational responsibilities we’re here to deliver, but thrive on challenging the status quo by finding better ways to do business, and driving strategy and change opportunities that will shift our team and our work to a new level. You will share our passion for change, our commitment to quality, and you are capable of achieving success through mentorship, vision and collaboration. You are both an experienced labour relations leader and a proven systems-thinker, able to easily distinguish between operational and corporate accountabilities, and prepared to coach, teach and mentor staff as a means to capitalize on the full range of skills and competencies of those within the unit. As the lead point of contact for all enterprise labour and employment relations, you will leverage the unit’s talent to determine the direct management and oversight of processes, issues management, data reporting, and all legal claims and matters proceeding to arbitration.

On a practical level, you will
- Support the NYGH corporate strategy and HR People Strategy by providing labour relations expertise, active leadership and direction on related activities, projects and programs involving labour relations
- Use expert knowledge of human resources practices, relevant legislation, labour/employment law and collective agreement administration to support a strategically aligned, diverse and engaged workforce, where people are challenged, recognized and valued
- Liaise with managers, union representatives and senior executives, where necessary, to discuss and resolve employee/union grievances, complaints and issues
- Provide sound, timely and strategic guidance and advice on employee disciplinary and performance matters, conflict management, and implementing change within programs and departments
- Collaborate with hospital partners to review, design and implement corporate policies to help support and sustain organizational best practices
- Serve as hospital lead during all phases of central collective bargaining, as well as being chief spokesperson during local collective bargaining cycles; preparation for such cycles will include developing costing estimates and analysis, drafting and securing approved bargaining mandate, and coordinating environmental scans of hospital/health care organizations
- Manage the grievance process requirements up to and including arbitration hearings and mediations
- Organize and direct all people-impact initiatives across the Hospital
- Represent the hospital at regional and provincial LR and sector committees/meetings

**Qualifications**:

- University degree in human resources/labour relations, business administration or related field
- Minimum eight (8) years’ experience as a labour relations practitioner/manager in a large, multi-union environment leading a team of labour relations professionals
- Chief Spokesperson or member of collective bargaining negotiations; health-care or broader public sector experience preferred
- Leadership role in the design and/or delivery of corporate strategy outputs/deliverables; demonstrated experience collaborating or partnering with senior executives on enterprise issues, activities or programs
- Excellent knowledge of human resources practices in a unionized environment or public sector/broader public sector organization
- Bilingualism in French/English an asset

What We Offer
Working at NYGH means working with a dynamic team of fellow healthcare providers, staff, and volunteers in one of Canada’s leading hospitals. This is a Full Time Regular position with 75 hours bi-weekly, days, Monday to Friday, in Human Resources department. We offer a

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