Assistant Front Store Manager Lg Frmt

1 week ago

St Catharines, Canada Shoppers Drug Mart Pharmaprix Full time

**Location**:
275 Fourth Ave, Building E, St. Catharines, Ontario, L2S 0C2

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

**Why this role is important?**

**SUMMARY**:
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving product flow from the backroom to the sales floor.

**DUTIES & RESPONSIBILITIES**:
**Operations**
- Role models best practice customer service at Shoppers Drug Mart
- Supports Loss Prevention processes related to cash management and Front Store processes to minimize risk
- Participates in hiring/onboarding of new cashiers
- Ensures all Cash staff have completed cash training and customer service training through SDMU
- Identifies and trains Supervisors from existing cashiers where possible
- Follows up with Supervisors to ensure communication cascade for evening /weekend huddles and timely updates as required
- Update Process Board with tasks from store walk
- Ensures tasks get accomplished in a timely fashion
- Ensures that backroom inventory management initiative (BIMI) is to standard at all times
- Generates daily low stock report and provides to merchandisers/section captains
- Communicates expected deliveries with receiver to develop an action plan for receiving
- Role models and monitors adherence to receiving principles focusing on totes first and sorting techniques

**Customer Service**
- Proactively engages customers with increased focus during peak traffic times
- Assists FSM to ensure all product-related processes are implemented effectively
- Highlights new products, reinforces with staff the need to share upcoming events with customers, recognizes CSI performers during Daily Huddle / Shift
- Coaches and trains all new merchandising hires on Store Standards
- Ensures that exceptional customer service is provided beyond expectation, as outlined in the Store Operating Standards
- Ensures employees present proper image to the public in accordance with Uniform Policy and Dress Code Guidelines (i.e. clean appearance, approved uniform, name badge)
- Answers inquiries (ie. location of product, rainchecks) and resolves customer complaints according to guidelines
- Demonstrates product knowledge and familiarity with location of products throughout the store
- Empowers employees to ensure customer satisfaction

**Marketing and Merchandising**
- Oversees implementation of store marketing programs
- Spotlights new or exclusive products at daily huddles
- Ensures staff know about upcoming events to share with customers
- Recognizes CSI performers
- Assists the FSM in adherence to all marketing programs and initiatives, which may include: 1) Retail price management 2) Planograms, core programs, and merchandising techniques 3) Flyer implementation and local advertising initiatives
- Creates and maintains proper displays to reflect seasonal and promotional programs
- Ensures value events are set-up and taken down according to schedule
- Works with FSM to ensure signage in the store reflects current programs, policies, and procedures
- Responsible for replenishment orders in absence of FSM

**Human Resources**
- Assists in the hiring process for Front End Cashiers/Supervisors (recommend to FSM)
- Ensures staff is properly trained in all aspects of their role and provides on-going coaching and instructions
- Assists in ongoing employee performance management and development, including performance reviews, progressive discipline with FSM
- Complies with employment legislation
- Ensures employees comply with all policies and procedures

**Finance**
- Assists in achieving projected sales growth targets
- Assists in effective expense management

**General**
- Complies with all health and safety regulations
- Complies with all store policies and procedures
- Complies with loss prevention policies and procedures and ensures they are executed in the department
- Ensures Store Standards are followed
- Maintains confidentiality in all matters pertaining to Shoppers Drug Mart franchised business and its operation
- Perform other duties as assigned

**Management/Supervision/Leadership**
- Provides support to all non Rx parties within the local store
- Provides direction under the guidance of FSM

**QUALIFICATIONS**

**Planning, Judgement and Decision Making**
- Independent thinking and decision making - Makes decisions when dealing with issues or problems that occur when the FSM is not available. Consultation with the FSM for significant changes.
- Ability to plan, coordinate and delegate assignments as well as the ability to provide coaching to employees
- Planning and preparation for Inventory management
- Monitor service levels on SKUs to control inventory
- Identify overstock and develop a clearance strategy
- Identify and recognize superior perfor

  • Assistant Store Manager

    1 week ago

    St. Catharines, Canada Dollarama L.P. Full time

    Are you ready for your next career opportunity?If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations,...

  • Assistant Store Manager

    Found in: Jooble CA O C2 - 2 days ago

    St Catharines, ON, Canada Dollarama L.P. Full time

    Are you ready for your next career opportunity? If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you! The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store...

  • Assistant Store Manager, Dry

    1 day ago

    St. Catharines, Canada Zehrs Full time

    **All referred applicants must **first_ _**be submitted through Workday by a current Loblaw Colleague.** **Location**: 285 Geneva St, St Catharines, Ontario, L2N 2G1 At Loblaw, we help millions of Canadians get through their best days, worst days, celebration days, and every day. Through our innovation and quality products, we’re here for our friends,...

  • Store Manager

    1 week ago

    St. Catharines, Canada Dollarama L.P. Full time

    Are you ready for your next career opportunity?If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which...

  • Assistant Store Leader

    Found in: Jooble CA O C2 - 2 days ago

    St Catharines, ON, Canada Dollarama L.P. Full time

    If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you! The Assistant Store Manager provides support to the Store Manager in overseeing the daily retail store operations, and in the absence of the Store Manager, acts...

  • Retail Store Manager

    2 days ago

    St. Catharines, Canada Walking On A Cloud Full time

    We are looking for an enthusiastic and driven individual to join our growing management team. We are currently looking for a **Store Manager **for our **Fairview Mall** store, located in **St. Catharines.** Store Manager’s responsibilities include but are not limited to such functions as: scheduling, hiring, training, inventory control, achieving sales...

  • 1st Assistant Manager

    4 days ago

    St. Catharines, Canada Zumiez Full time

    Our empowered culture allows our people to own and be accountable for their decisions, and our emphasis on teaching and learning helps people grow as the company grows. Zumiez was founded in Seattle in 1978 as a single store. The empowered and collaborative culture instilled by our founder has made the company's sustained profitable growth a way of life....

  • Assistant Store Manager

    2 weeks ago

    Fort St. John, Canada Canna Cabana Full time

    Our retail **Assistant Store Manager (ASM)** is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location. **Key Duties & Responsibilities** - Provide...

  • Store Manager

    5 days ago

    St. Catharines, Canada Pennzoil 10 Minute Oil Change Full time

    Oil Change Technician Pennzoil 10 Minute Oil Change is a family run business that has been in operation since 1990. We specialize in quick and convenient oil changes and highly value customer service. The Store Manager is in charge of: - Leading a team of technicians in a fast-paced team environment to perform oil changes and other maintenance on...

  • Store Manager

    1 week ago

    St. Catharines, Canada Pennzoil 10 Minute Oil Change Full time

    Oil Change Technician Pennzoil 10 Minute Oil Change is a family run business that has been in operation since 1990. We specialize in quick and convenient oil changes and highly value customer service. The Store Manager is in charge of: - Leading a team of technicians in a fast-paced team environment to perform oil changes and other maintenance on...

  • Front of House Coordinator

    2 days ago

    St. Catharines, Canada First Ontario Performing Arts Full time

    **Job Posting: _Front of House Coordinator_** Position Location: Performing Arts Centre, 250 St Paul Street. St Catharines, ON, Canada L2R 3M2 **Job Type**: Front of House Coordinator 40 Hours/week less unpaid meal breaks. Evenings and weekends regularly required to Hours of Work: accommodate business demands and position requirements. Salary range/Wage:...

  • Key Holder

    3 days ago

    St. Catharines, Canada The Estée Lauder Companies Full time

    **Position Summary** We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...

  • Dispatcher/administrative Assistant

    2 days ago

    St. Catharines, Canada Progressive Mechanical Ltd Full time

    **Administrative Assistant** **Skills**: - Excellent verbal and written communication skills - Strong interpersonal skills - Ability to multi-task in a fast-paced environment - Strong organizational skills with the ability to prioritize and manage multiple tasks effectively - Ability to work independently and as part of a team - Proficiency in Microsoft...

  • Total Loss

    2 days ago

    St. Thomas, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...

  • Store Manager

    2 weeks ago

    St. Paul, Canada Dollarama L.P. Full time

    Are you ready for your next career opportunity?If you are looking to manage with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you!The Store Manager has a key role at Dollarama, managing and overseeing the daily retail store operation which...

  • Administrative Assistant

    2 days ago

    St. Catharines, Canada Niagara Orthopedics Full time

    Administrative Assistant to join 2 other administrative assistants employed by a group of 4 orthopaedic surgeons. Duties will include: **Salary**: $19.00-$20.00 per hour **Benefits**: - Paid time off Schedule: - 8 hour shift Supplemental pay types: - Bonus pay **Education**: - Secondary School (preferred) **Experience**: - Front desk: 1 year...

  • Assistant Store Manager

    6 days ago

    St. Albert, Canada Paris Jewellers Full time

    Founded in 1987 Paris Jewellers is a fast-growing national retailer spread across 4 provinces across Canada. We have been featured in _The Knot, Fashion Magazine, CTV News, ET, Page 6 and Hello Magazine_ among many other media outlets. Paris Jewellers was listed as the 28th largest Jewellery company by The National Jeweller Magazine for 2021. If you love...

  • Special Events Assistant

    7 days ago

    St. Catharines, Canada Big Brothers Big Sisters of Niagara Full time

    Special Events and Communications Assistant Hours of Work: 35 hrs/week Duration: 10-week contract position Start date: May 27, 2024 Wage: $16.55/hr - This position is funded by the Canada Summer Jobs program, and requires the successful applicant to be between 15 and 30 years of age. Overview Big Brothers Big Sisters of Niagara (BBBSN) is seeking an...

  • Store Clerk – St. Anthony, NL

    Found in: Talent CA C2 - 1 week ago

    St. Anthony, Canada Great Canadian Dollar Store Full time

    Part-time25 Goose Cove Rd, St. Anthony, N.L. A0K 4S0Please email your resume to the address listed at the bottom of this posting or come see us in person at the store. *We are currently looking for part-time Store Clerks at our St. Anthony, N.L. store.Duties include:– Work at cash– Assist customers– Unload trucks– Stock shelvesKeyholders are also...

  • Cap 2 Assistant Manager

    1 day ago

    St. John's, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...