Store Manager

3 weeks ago


St Catharines, Canada Pennzoil 10 Minute Oil Change Full time

Oil Change Technician

Pennzoil 10 Minute Oil Change is a family run business that has been in operation since 1990. We specialize in quick and convenient oil changes and highly value customer service.

The Store Manager is in charge of:

- Leading a team of technicians in a fast-paced team environment to perform oil changes and other maintenance on vehicles.
- Training and leading staff to perform day to day operations in accordance with policy and procedure.
- Staying current with new and emerging vehicle maintenance trends and vehicle requirements
- Maintaining an inventory of parts, including fluids and filters, for thousands of vehicle combinations spanning across all makes and model years.
- Forecasting inventory requirements and purchasing/sourcing the necessary parts to perform the required vehicle maintenance.
- Maintaining relationships with customers while meeting sales quotas.
- De-escalating and handling customer grievances in ways that is in line with business objectives.
- Maintaining a clean and safe workspace

Qualifications and Experience
- Quick Lube experience required
- Customer service experience is required
- Experience with hand tools is required.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Work Location: In person


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