IT Support Technician

1 month ago


Saskatoon, Canada Metis Nation Saskatchewan Full time

**Brief Overview**:
Métis Nation-Saskatchewan (MN-S) is looking for an individual that has a passion for providing IT supports, is an exceptional communicator, and is a natural problem solver. Under the direction of the IT Manager, the IT Support Technician is responsible for assisting in the development and execution of technical and operational IT supports to current and future information technology systems and infrastructure. To be successful in this position, you’ll need to be committed to quality standards and be able to work well both independently and as part of a team on solutions in a changing IT landscape.

**Key Responsibilities**:

- Installation, configuration, and maintenance of end-user workstation hardware, software, and peripheral devices.
- Troubleshoot hardware and software issues related to internal IT.
- Assist helpdesk support and follow through resolutions to end-user's satisfaction.
- Support other departments in their development and use of IT systems and resources.
- Any other duties and responsibilities as directed by the IT Manager or Deputy Chief of Administrative Transformation.

**Knowledge, Skills, and Abilities**
- Exceptionally proficient in Microsoft Office 365.
- Knowledge of strategic and operational planning.
- Capacity to act with tact and discretion and maintain confidentiality of user data and information.
- Effective organizational skills.
- Outstanding interpersonal abilities.
- Excellent written and oral communication skills.
- Strong time-management skills along with the ability to prioritize daily tasks with effective decision-making abilities.
- Works well independently and as a team.
- Embrace challenges and areas of rapid growth.

**Qualifications and Experience**
- Working knowledge of computer systems, networks, software, and
- hardware.
- Post-secondary education in Computer Science, IT, or a related discipline
- A minimum of 1 year of relevant experience in a similar role.
- A combination of relevant experience and education will be considered an asset.

**Additional requirements**:

- Valid Saskatchewan driver’s license and access to reliable transportation.
- Must undergo a Criminal Record Check

**Job Types**: Full-time, Permanent

Pay: $45,000.00-$53,779.00 per year

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Paid time off
- RRSP match
- Vision care
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-08-18



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