Visitor Services Attendant
1 month ago
Parks Canada
Fundy National Park
Alma, New Brunswick
GS-MPS-04
$27.47 to $29.85 per hour
For further information on the organization, please visit Parks Canada
**Closing date: 3 December 2026 - 23:59, Pacific Time**
**Who can apply**: Persons residing within an 150 kilometre radius of Fundy National Park and who have a legal status to work in Canada.
**Important messages**:
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
If you successfully applied to selection process number: 2023-12-CAP-NBSFU-EA-VAR-0028 in January 2024 you do not need to re-apply.
Position is located in Fundy National Park, Alma, New Brunswick.
Tips for applicants:
- Please provide complete and thorough details of your education and experience.
- Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.
- If you do not fully complete the screening questions as instructed, you may be screened out.
- Written communication may be assessed through your pre-screening questionnaire responses, cover letter and your resume.
Persons are entitled to participate in the appointment process in the official language of their choice.
Employment Equity:
**Duties**:
Attendants at Fundy National Park may work in a variety of locations such as at a campground, an entrance kiosk, a visitor centre, a pool, or a golf shop. Attendants may also perform compliance rounds in the park to check for permits or operate a mobile gate.
At all work locations visitor service attendants provide the highest level of service to visitors and seize on opportunities to make someone’s visit memorable.
**Work environment**:
Parks Canada is a federal government agency responsible for the protection and presentation of Canada’s outstanding natural and cultural resources through a system of national parks, national marine conservation areas and national historic sites in all regions of Canada.
All employees are expected to contribute to the overall success of the visitor services team and exemplify the Parks Canada Mandate. Members of the Parks Canada team are also expected to exemplify the five core values of Parks Canada:
- Respect for people
- Equity, diversity, and inclusion
- Integrity
- Engagement
- Excellence
OUR MANDATE
On behalf of the people of Canada, we protect and present nationally significant examples of Canada's natural and cultural heritage, and foster public understanding, appreciation and enjoyment in ways that ensure their ecological and commemorative integrity for present and future generations.
**Intent of the process**:
Various positions of approximately 18 weeks.
This process is intended to fill existing vacancies and may be used to fill anticipated vacancies with the same work description but with different tenures different within Fundy National Park.
Positions are filled for various intervals from May to October.
**Positions to be filled**: Number to be determined
**Information you must provide**:
Your résumé.
A covering letter "(1000 words or less) briefly describing why you would like to join the Visitor Services Team at Fundy National Park, any previous experience in customer services that corresponds to the experience criteria below, and why you believe you would be a good fit based on the Mandate and Core Values described above in the work environment section."
EDUCATION:
Successful completion of secondary school according to provincial standards or an acceptable combination of education, training, and experience.
Degree equivalency
EXPERIENCE:
- Experience in interacting with the public; responding to customer questions and providing helpful direction.
- Experience in going above and beyond to fulfill customer expectations
- Experience in dealing with difficult situations, be they with customers or co-workers, to achieve a positive outcome
- Experience in handling cash, operating point of sale systems and performing cash out duties
**The following will be applied / assessed at a later date (essential for the job)**:
Bilingual - Imperative (-B/-B)
Information on language requirements
ABILITIES:
- Client Focus - Providing service excellence to internal and/or external clients.
- Concern for Safety - Identifying hazardous or potentially hazardous situations and taking appropriate actions to maintain a safe environment for self and others.
- Initiative - Dealing with situations and issues proactively. Seizing opportunities that arise.
- Problem Solving
- Identifying issues and the solutions to them.
- Teamwork - working collaboratively with a diverse team to achieve organizational goals.
- Work independently with mínimal supervision
PERSO
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