Revenue Operations Intern

2 weeks ago

Toronto, Canada Float Financial Solutions Inc. Full time

**About Float**

Float is one of Canada’s fastest growing companies, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float’s team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Ritual, and many other incredible tech companies

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts, feedback, and differing opinions so we can continue to improve. We do our best to keep our decision making decentralized so that all team members contribute.

**Our Product**

Float empowers companies and teams with smart financial products, helping them achieve their most ambitious goals. We’re making finance more accessible and saving companies and their teams time and money, while disrupting the multi-trillion dollar global B2B finance industry. Backed by some of the best venture capital investors in the world, including Tiger Global, Golden Ventures, and Susa Ventures, we’re looking for pioneers to help us achieve our vision.

**About the Revenue Operations Intern role**

We’re looking for an outstanding, highly analytical, Revenue Operations Analyst to join Float. We’re looking for those in their 3rd or 4th year that are comfortable with a hybrid working environment. You’ll be working with our go to market teams (Marketing, Account Executives and Business Development Reps) to ensure the data and systems they are using are efficient, effective and accurate.

**As the Revenue Operations Intern at Float**:

- Under the direction of the Revenue Operations Lead, you’ll be responsible for managing our day-to-day CRM data and workflows
- Provide business insights by working with team leads to generate CRM reporting
- Work with our BDR and Account Executive teams to ensure workflows perform as expected and data integrity is at the forefront
- Work on tooling enablement by creating documentation and training materials
- Identify opportunities for improvement in our current tooling integrations and process flows
- Manage our referral program on a monthly basis to ensure our customers are paid out appropriately for helping us grow
- You’ll learn, grow, and receive mentorship

**What your week-to-week looks like**:

- Monitor reports and dashboards to identify data discrepancies
- Investigate the source of data discrepancies or broken workflows, identify root cause and make changes as required
- Complete bulk data uploads to correct data
- Complete data enrichment activities using several sources to update our records to the most accurate information
- Generate new reports and data visualizations for our cross functional team members
- Provide real time CRM and other Sales tooling support to our Account Executive and BDR teams
- Create documentation for how to troubleshoot certain areas as well as how to improve training for our Sales teams
- Identify opportunities for us to streamline operations and introduce new tooling
- Other duties as required

**Requirements**:
**You’ll be great in this role if**:

- **You’re in your 3rd or 4th year with prior internship experience.** You’ve worked with other tech organizations in the past as a business analyst or similar role
- **You live for systems and data.** You are highly analytical, love data structuring, and how systems work together
- **You take accountability for your work.** You are proud of your deliverables and see each task to completion.
- **You’re detail oriented.** Nothing gets past you, and you’re able to spot key differentiators in records and/or errors
- **You’re eager to continue your own learning. **Scrappy and voracious, you want to know the ‘why’ behind every answer.
- **You’re a creative problem solver** who can combine quantitative thinking with a great aesthetic. Finding creative ways to work through obstacles is fun for you
- **You are interested in the operations behind Sales and Marketing** and want to help make teams more efficient. Bonus if you have experience with Hubspot or Salesforce

**This role won’t be a fit if**:

- You’re not curious
- You don’t enjoy following a process
- You don’t enjoy learning new software
- You aren’t meticulous
- You don’t enjoy working in excel/sheets
- You do not like to work asynchronously
- You are not a self-starter
- You do not like to work independently
- You don’t like regular feedback on your work
- You aren’t super passionate about helping Float build the best corporate card and spend management platform in Canada

**Benefits**
- Small team = lots of opportunities to make an impact
- A dog-friendly office
- Being able to learn from the best in Canada, and say you helped build Canada's best corporate card and spend management platform

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