Revenue Operations Manager

3 weeks ago


Old Toronto, Canada CapIntel Full time
About the role

As the founding member of RevOps, you’ll report into the SVP, Finance & Ops and will have the opportunity to shape a new function at CapIntel. This role will focus on optimizing GTM effectiveness through analytics, enablement, and process. In addition, this role will partner closely with our Sales, Marketing and CX leaders and play a pivotal part in overall productivity and effectiveness of the revenue organization.

What you'll do
  • Partner with GTM Leadership teams to optimize existing Revenue models and launch new Revenue & Expansion strategies
  • Collaborate with GTM Leadership & Finance to execute plan Milestones / Capacity and improve Unit Economics as CapIntel scales
  • Ensure intra and inter Department collaborations are aligned with the larger company-wide strategy and milestone
  • Establish consistent reporting & analysis of Customer Funnel to maintain clear visibility of GTM activities and effectiveness
  • Revamp Revenue workflows & tech stack to ensure high data accuracy and help GTM improve strategic decision making
  • Manage operating rhythms such as weekly reviews, forecasts, KPI reviews, and OKRs
  • Work with GTM management to deliver performance improvement and training initiatives
Qualifications
  • Several years of experience inRevOps or SalesOps at rapidly growing B2B Enterprise SaaS companies andunderstands the customer funnel
  • Developed and implemented strategies to streamline and integrate operations across Sales, Marketing, and CX, fostering a seamless revenue cycle
  • Experience working with GTM tech stack (Marketo, Salesforce, etc) and BI Tools (Looker or Tableau)
  • Experience in setting up a data environment andworking with large & complex data sets to deliver business insights
  • Demonstrated expertise and success in the analysis, design, and automation of business processes
  • Excels at cross functional collaboration - Professional, Accountable, and Data Driven
  • Clear demonstration of hitting and exceeding operational and project goals
  • Highly organized, detail oriented, and strong sense of urgency
  • Strong interpersonal, communication and decision-making skills
Bonus experience
  • Understanding of relevant KPIs (eg CARR, LTV, CAC)

We know that what matters most is a positive attitude, a hunger to learn, and the drive to create quality work and get results. While we value experience and specific kinds of knowledge, we also know that sometimes it’s a roundabout career journey. And if you’re not sure you meet the experience requirements for this position, but you know in your gut that you’ve got what it takes to bring this role to the next level, we’d like to hear from you

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