Business Analyst

5 months ago


Montréal, Canada Lightspeed Commerce Full time

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

**What you'll be doing**:

- Facilitate improvements to business processes via collaboration with business stakeholders across departments
- Own and manage documentation for new and existing systems and processes
- Understand business needs, define problem statements and facilitate solution implementation
- Partner with global internal stakeholders; build relationships in order to stay close to the ever-changing business needs
- Transform functional requirements gathered from business stakeholders into architected solutions in collaboration with solution, data, and integration architecture teams
- Constantly assess the current state of processes, tools, and systems; provide recommendations as needed to seize new opportunities as they arise
- Act as a resource to support marketing and sales teams' efforts with data requirements

**And a little bit of....**:

- Manage change as needed in line with solution proposals or workflow changes
- Ensuring aligned practices within the broader IS functional team, building on best practices
- Critical thinking to ensure thoughtful and scalable solutions follow

**What you need to bring**:

- Experience in business analysis, technical project management, product management, or sales operations
- Experience with Salesforce or other CRMs
- Knowledge of marketing automation platforms (Pardot, Marketo, Hubspot, etc.)
- Knowledge of sales and marketing KPIs (ROI, conversion rate, sales funnels, etc.)

We know that people are more than what's on their CV. If you're unsure that you have the right profile for the role... hit the 'Apply' button and give it a try

**What's in it for you?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed share scheme (we are all owners)
- Lightspeed RSU program (we are all owners)
- Unlimited paid time off policy
- Flexible working policy
- Health insurance
- Health and wellness benefits
- Paid leave assistance for new parents
- Linkedin learning
- Volunteer day

**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.


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