Outreach Supervisor

2 weeks ago

Toronto, Canada Covenant House Toronto Full time

**Outreach Supervisor - CSS**

**Temporary Contract (6 months from the time of hire)**

For forty years, we have maintained a steadfast dedication to our mission: supporting the vulnerable youth who come through our doors. To this day, we remain committed to this duty.

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day. More than a place to stay, we provide 24/7 crisis shelter and transitional housing on-site and in the community, along with comprehensive services including education, counselling, health care, employment assistance, job training and after-care. Since 1982, Covenant House has supported more than 100,000 young people.

As a national leader, we educate and advocate for long-term change to improve the lives of vulnerable youth. This includes influencing public policy, leading awareness and prevention programs and continually building and sharing our knowledge. As a learning organization, we strive for excellence and programs with impact.

We provide life-changing care with unconditional love and respect. We meet youth's immediate needs and then we work together to achieve their future goals.

Thanks to our donors, who contribute 80 per cent of our $44.2-million annual operating budget, we are able to deliver these comprehensive programs and services.

**Overview**:
This individual will also be responsible for coordinating data collection and implementation. This individual will be responsible to ensure that ETO entries are completed in a timely manner, and they are done accurately.

This supervisor will be required to work some weekends, and be on call when required.

**Responsibilities**:
Supervise program initiatives with external partners:

- Supervise a growing team of Workers including hiring, performance management, performance appraisals and regular supervision
- Member of the Community Support Management Team
- Liaise and partner with all CHT programs and services to achieve identified outcomes for young people
- Liaise and collaborate with and complete necessary reports for the city funding, and internal reports when needed.

**Qualification, Experience**:

- BSW or Child and Youth Work diploma or another relevant field
- Minimum two years’ experience working with high risk youth
- Understanding of case management principles and practices
- Knowledge of specific issues related to youth experiencing homelessness
- Demonstrated ability to work in trauma-informed, harm reduction, and strengths-based approaches with young people experiencing homelessness, mental illness and/or substance use problems
- Prior experience with quantitative and qualitative data collection and management, and knowledge mobilization.
- Strong verbal and written communication skills, and excellent interpersonal skills, and will work well independently, proactively, and collaboratively
- Previous supervisory experience
- Experience implementing quality improvement approaches
- Experience implementing services from a Anti-Black racism, anti-oppression lens

**Interested internal applicants please submit a cover letter and resume **on or before March 8, 2023.**
- _ To ensure the safety of our staff, youth and volunteers, Covenant House Toronto has implemented a mandatory COVID 19 Vaccination Policy in compliance with the City of Toronto. In accordance with the Ontario Human Rights Code, exemptions will only be granted to individuals based on applicable medical/religious grounds._

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