Public Information and Records Agent

2 weeks ago

Toronto, Canada Technical Standards & Safety Authority (TSSA) Full time

**Location**

**City/Town**
- Toronto

**Department Name**
- Legal

**Description**

**About Us**
Since 1997, the Technical Standards and Safety Authority (TSSA) has delivered public safety services on behalf of the government of Ontario. With headquarters in west Toronto, the TSSA is a self-funded, not-for-profit organization that employs approximately 400 staff across Ontario. The roles within the TSSA are as diverse as the Province we serve. It takes all kinds of people with varied skillsets and backgrounds to meet our organizational goals, but all our employees share a few key traits:

- We are passionate about public safety.
- We are highly skilled, problem-solvers.
- We are collaborators who are invested in the communities we work in.
- We are more than employees; we are serving the greater good.
- We are committed to life-long learning and development.
- We operate with the highest integrity.

We are currently looking for a
- ** Public Information and Records Agent** to join our Legal team.**The Big Picture - this position in TSSA**

Our
- **Public Information and Records Agent** serves as the prime point of contact for all request for information. As our Public Information and Records Agent, you will work effectively in our team environment to respond to third party requests, in a timely and consistent manner. You will work in collaboration with our facilities management team to exchange information and innovative ideas. We are looking for someone with strong inter-personal skills and a positive, supportive and professional attitude.**So, does this sound like you? If so, this could be your next big opportunity**

**What you will do?**
- Preparing, filing and retrieving paper and electronic corporate records;
- Converting and categorizing paper records to electronic format;
- Maintaining records in compliance with the retention and destruction schedules;
- Receiving, investigating and responding to all third-party requests for public information, both written and verbal, for request for information which includes:

- Determining validity of request, and searching all media for relevant records
- Preparing response to third party/customer consistent with TSSA Access and Privacy Policy, including redactions where required
- Logging and maintaining copies of releases for future reference

**What do you need to succeed?**
- 2 years of related experience or tenure with TSSA considered to be an asset;
- High School diploma;
- Demonstrated proficiency in computer skills;
- Excellent verbal and written communication skills;
- Strong interpersonal skills and professional presentation;
- Customer relations experience;
- Self-starter, possesses the ability to plan, organize and prioritize job tasks in order to meet tight deadlines;
- Ability to respond effectively and professionally to changes in schedules and priorities;
- Ability to ensure consistent attention to detail;
- Ability to exercise discretion when dealing with sensitive information;
- A positive, supportive and professional attitude;
- Works effectively in team environment exchanging information and innovative ideas;
- Leadership, Integrity, Respect, Accountability, Communication.

**Inclusion and Equal Opportunity Employment**-
- Please note that applicants who receive any conditional offer of employment from TSSA will be required to provide proof that they are fully vaccinated with a COVID-19 vaccine approved by Health Canada as a condition of employment and to maintain their status as fully vaccinated as a condition of continued employment. TSSA will consider individual requests for accommodation by applicants who cannot be fully vaccinated due to grounds protected under the Human Rights Code._

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