Traffic Agent

3 weeks ago

Toronto, Canada City of Toronto Full time

**Job ID**: 44411

**Job Category**:Audit, Compliance & Inspections

**Division & Section**:Transportation Services, Traffic Management

**Work Location**:Various Assigned Locations

**Job Type & Duration**:1 Permanent, 1 Temporary (12 month) vacancies

**Hourly Rate and Wage Grade**:$41.33 - $45.26, TF0567, Wage Grade 12

**Shift Information**: 35 Hours Per Week. Various shifts including Weekdays, Weekends, Nights and Holidays

**Affiliation**: L79 Full-time

**Number of Positions Open**: 2

**Posting Period**: 02-FEB-2024 to 01-MARCH-2024

**Join Us for a Traffic Agent Information Session**

**Virtual Dates and Time**:
**Wednesday February 7, 2024 at 7:00 PM Eastern Time**

**Join link**:
**Thursday February 15, 2024 at 7:00 PM Eastern Time**

**Join link**:
**In Person Information Session**:
**Wednesday, February 21, 2024 at 1:15 PM Eastern Time**

**Location**: North York Civic Centre, Lower Level, Committee Room 1, 5100 Yonge St., North York

The Traffic Agent will provide critical traffic control and congestion management for the City of Toronto's Transportation Services Division, by implementing traffic mitigation measures, as it relates to the public Right of Way and in accordance with the Highway Traffic Act and City of Toronto Municipal Code and related provincial legislation.

**Major Responsibilities**:

- Implementing congestion management measures by directing traffic at intersections to ensure the safe and efficient movement of pedestrians, cyclists and motorists.
- Directs the flow of traffic within the City of Toronto and ensures barricades and other measures are implemented to ease congestion and ensure the safety and security of the public for all modes of Transportation.
- Provides in field active traffic management and educates the public on traffic operations at various projects not limited but including construction, signal activation and maintenance, events and critical intersections.
- Provides traffic coordination, parking enforcement and responds to vehicle and pedestrian related emergencies or other emergencies that occur on the roadway.
- Prepares and confirms details of incident reports as required.
- Carries out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer and agent in accordance with Canadian/Provincial/Municipal laws and established contracts, agreements, policies and procedures, etc.
- Treats the public with respect and dignity and ensures compliance with AODA requirements.
- Provides feedback that assists with developing and implementing traffic mitigation measures and background research. Provides a summary-in-brief with the outcome and forwards recommendations.
- Ensures compliance with emergency preparedness measures and Occupational Health & Safety regulations.
- Assists in the safe and timely movement of emergency vehicles through intersections.
- Promotes compliance with the City of Toronto's by-laws and provincial statutes and educates members of the public of their responsibilities as they relate to the Right of Way.
- Participates and/or leads the review of existing, and the development of new programs and processes related to the Right of Way.
- Creates and Conducts educational programs and trains new staff.

**Key Qualifications**:

- Post-secondary education in a related field or the equivalent combination of education, and training in the same or related field.
- Must possess and be able to maintain a current valid Ontario Class "G" Driver's License and the ability to obtain a City of Toronto driver's permit.

**Special hiring notes**:

- Must be able to pass a background investigation for the purpose of obtaining Special Constable Status.
- Applicants are encouraged to review the "Special Constables: A Practitioner's Handbook" published by the Ministry of the Solicitor General, this guide provides valuable information regarding the skills needed to become a Special Constable.
- **Full Traffic Agent hiring process is approximately 40 weeks.**:

- Written assessment
- Screening Interview
- Fitness assessment (Shuttle Run, Pass Level of 5.5)
- Interview
- Reference checking (1 Current Supervisor, 1 Employment, 2 Character References)
- Pre-screening (Initial Background Investigation)
- Background investigation (requires submission of a Preliminary Background Questionnaire)
- Issuing Conditional Job Offer Letters
- Special Constable Training
- First Aid and all other Mandatory Training
- Provincial & TPSB approval
- Oath Taking
- Final Approval
- Achieved Special Constable Status
- Assignment of Badge Number and Special Constable ID number
- Maintain Special Constable status in accordance with all legislation and agreements
- Completion of in-field training

**You must also have**:

- Ability to stand for **long periods of time** in **live traffic** in **various weather conditions** including, but not limited to, snow, rain, cold, and heat.
- Ability to work shifts (days, afternoons, nights, weekends, overtime and holidays).

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