Performance Analyst/system Administrator

2 weeks ago

Ottawa, Canada SNC-Lavalin Full time

**Why join us?**

SNC-Lavalin provides cutting-edge engineering, procurement, construction and financing solutions to projects in more than 100 countries around the world. From the Canadian Arctic to the Southern African region and Australasia, our multicultural workforce is driven by a fierce pride in their work and a pioneering vision.

SNC-Lavalin is truly a global Expert in its field and has been chosen to design and build some of the most prestigious projects in the world.

TransitNext M&R is a wholly owned subsidiary of SNC Lavalin O&M. TransitNext has been awarded a 27-year contract to maintain the Trillium Line, the newly extended diesel rail transit system in Ottawa designated as Lines 2 and 4.

TransitNEXT currently has several exciting career opportunities, with growth potential, for dynamic and

enthusiastic individuals looking to play a role in the ongoing operation and maintenance. All TransitNEXT’s positions will be instrumental in ensuring the reliable supply of trains and maintenance services on the Trillium Line. Applicants should have the ability to embrace a dynamic working environment that promotes safety, service, quality, motivation, and teamwork. Applicants must have a desire to learn, be flexible, safety conscious, and have an excellent work ethic. A comprehensive benefits package and an RRSP match program is offered.

The Performance Analyst & System Administrator will report to the Maintenance Director.

**How will you contribute to the team?**
- Compile and present data based upon daily operating performance, in conjunction with TNext M&R’s corporate objectives and contractual Key Performance Measurements (KPM’s).
- Evaluation of Maintenance Management System/Performance Reporting System (MMS/PRS) data, based upon established KPMs, and reconciling and interpreting this data for utilization in daily and monthly performance reporting.
- Responsible for the timely and effective production of a variety of monthly, quarterly, and annual operational summary reports.
- Recommend, develop, and implement overall quality and performance improvement initiatives to support TNext M&R management.
- Be the main point of contact for analytical needs relating to the MMS/PRS system, with ability to mine the data, interpret and formulate conclusions.
- Assist TNext M&R managers with understanding of KPM’s and their applicability to failure events.
- Interprets information obtained from MMS/PRS reports to assess failure cause and accuracy of corrective measures.
- Function as MMS/PRS System Administrator in the following
- Add new users, as required, and configure user’s system access corresponding to their role and function within the organization.
- Update and edit system embedded reference tables to ensure accuracy of performance reporting.
- Implement screen configuration changes for improved user experience and input/output accuracy.
- Ensure the asset register is maintained; correct or update existing asset records, add new asset records and delete obsolete assets.
- Continuously monitor system performance and function of interfaces with other systems (eg. Signals &Train Control System interface); Urgently supervise the effort to correct any identified system performance issues.
- Support the development of system improvements; testing any system changes, evaluating results, and ensuring any issues are corrected prior to system implementation.
- Ensure Cyber Security and other IT policies and procedures are enforced and maintained.
- Provide instruction and technical assistance to TNext M&R staff in their use of MMS/PRS.
- Ensures asset records in MMS/PRS system reconcile to asset records in the Configuration Management database.
- Updates Configuration Management database when assets within the system infrastructure are changed, due to Engineering design change, component model obsolescence, or serialized component change-out.
- Adhere to CTSM’s polices and procedures, including safety practices and health & safety policies.
- Perform other related duties as assigned.

**Skills, Knowledge, Experience, and Education**:

- University degree or college diploma in the field of Computer Science, Management Information Systems, Mathematics, Logistics or Engineering Technology.
- Previous experience in understanding and determining business KPMs and metrics.
- Proven quantitative and analytical skills as well as strategic problem-solving skills, including collecting, organizing, analyzing, and disseminating significant amounts of information with attention to detail and accuracy.
- Excellent technical writing skills and verbal communication skills.
- Advanced MS Excel skills, including pivot tables, advanced data filters, and Look Up functions, as well as working experience with other analytics technologies; MS Office Suite and Internet Explorer in a Windows environment; Working knowledge of database SQL query design.
- Familiarity with Signals and Train Control and SCADA systems is cons

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