Performance Analyst

2 weeks ago

Ottawa, Canada PROVINCIAL AEROSPACE LTD Full time

PAL Aerospace is a proud partner of Airbus Defence & Space for the Government of Canada’s Fixed Wing Search and Rescue (FWSAR) aircraft replacement program. Through AirPro SAR- (a joint venture between PAL Aerospace & Airbus DS) the AirPro team will be responsible for the In-Service Support which covers all aspects of the maintenance work not undertaken by Royal Canadian Air Force technicians. It will include high value repairs, 2nd and 3rd level maintenance, future modification work and depot level maintenance of the aircraft.

This significant and exciting project will pave the way for innovation and opportunity within PAL Aerospace while fine tuning our operations. PAL Aerospace is currently looking for a **Performance Analyst **to join the Contract Management Office (CMO) working in **Ottawa, Ontario **with AirPro. As a member of the CMO, the Performance Analyst will be involved in operational data analysis, responsible for performance data and continuing the development of FWSAR Operation dashboards including the evolution and maintenance of these dashboards.

**Duties and Responsibilities**:

- Consolidate Operation dashboard encompassing contractual KPI and sub KPIs, while ensuring timely distribution and accuracy of raw data
- Assist the Support system leads in developing and reporting sub KPI’s
- Support the identification of areas of improvements and concerns in operational business areas and provide strategies to resolve them
- Support the development and implementation of performance metrics to improve operational efficiency
- Document and define identified problems, and draft procedures to solve them
- Responsible for providing optimal business solutions to achieve FWSAR contractual targets
- Propose new methods and technologies to improve operational dashboards
- Responsible for developing business presentations for management and clients
- Develop, revise, and promote business policies and procedures
- Support the collection and analysis of master data related to integrated logistics activities
- Support the use of verification protocols to ensure source data is consistent across various repositories
- Participate in focus discussions related to Logistic Support Analysis and Performance Metric management
- Support program performance analysis activities
- Analysis of the business at a micro level through the aggregation of larger data sets into digestible reports
- Maintenance of business intelligence reports and post-report follow up
- Partner with business stakeholders to plan, design and create reports and presentations, business models and dashboards to meet their requirements
- Assist with user acceptance testing for newly developed data cubes, reports and dashboards
- Assist with training end users on newly developed reports and processes
- Other Duties as assigned

**Qualifications and skills**:

- Post-secondary degree or diploma in Business, Finance, Statistics, or Engineering
- Experience with Power BI is considered an asset
- Experience with Project Management Body of Knowledge (PMBOK) is considered an asset
- Excellent verbal and written communication skills
- Agile and adaptable in a dynamic environment
- Advanced analytical, critical thinking and problem-solving skills
- Valid passport and the ability to travel internationally for training and meetings as required
- Eligibility to obtain and maintain secret level security clearance requirements

**What we offer**:

- Comprehensive health benefits including medical, dental, vision, and life insurance
- Defined Contribution Pension Plan
- Employee Stock Purchase Plan
- Personal travel privileges with PAL and interline agreements with other airlines
- Employee Tuition Assistance Program
- Employee and Family Assistance Program
- Hybrid work option

It’s a rare opportunity to contribute hands-on to a critical program of this magnitude. We recognize the responsibility we hold in supporting life-saving operations in our Country, and we are looking for like-minded team members to help us make an impact.

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