Administrative Assistant with E-commerce Knowledge

2 weeks ago

Toronto, Canada Secure Digital Payments Full time

About Us:
Secure Digital Payments is a leading payments company dedicated to simplifying and enhancing financial transactions for businesses and consumers alike. We are seeking a highly motivated and detail-oriented Administrative Assistant with a strong grasp of e-commerce to support our growing operations. If you're enthusiastic about the payments industry, possess excellent organizational skills, and thrive in a dynamic environment, we want to hear from you.

**Responsibilities**:
1. E-commerce Support:

- Assist in the management of e-commerce payment processing systems and integration with various e-commerce platforms.
- Collaborate with our e-commerce partners and clients to ensure seamless payment experiences for customers.
- Monitor and analyze e-commerce transaction data to identify trends and opportunities for improvement.

2. Customer Engagement:

- Provide support to clients and customers by addressing payment-related inquiries and issues promptly.
- Assist in the development and maintenance of payment-related documentation for our e-commerce partners.

3. Administrative Duties:

- Perform general administrative tasks, including data entry, document management, and scheduling.
- Coordinate meetings and communications related to e-commerce projects and initiatives.
- Assist in the organization and maintenance of office records and files.

4. Problem-Solving and Initiative:

- Proactively identify areas for process improvement within payment processing and e-commerce workflows and contribute to implementing solutions.
- Collaborate with the payment processing team to troubleshoot and resolve payment-related challenges.

5. Team Collaboration:

- Work closely with cross-functional teams, including technical support, sales, and compliance, to ensure the success of e-commerce payment projects.
- Communicate effectively and share insights to optimize operations.

Qualifications:

- Proven experience in administrative roles with a strong emphasis on attention to detail.
- Familiarity with e-commerce payment processing systems and integration with e-commerce platforms.
- Excellent problem-solving skills and the ability to work independently.
- Strong communication skills, both written and verbal.
- Proficiency in office software (e.g., Microsoft Office, Google Workspace).
- A self-starter with a proactive attitude and a passion for the payments industry.
- Ability to manage multiple tasks and prioritize effectively.
- Adaptability to evolving payment technologies and industry trends.

Preferred Qualifications:

- Previous experience in an e-commerce or payments-related role.
- Knowledge of payment gateway solutions and payment processing APIs.
- Preferred understanding of payment security and compliance standards (e.g., PCI DSS).
- Familiarity with financial reporting and reconciliation processes.

How to Apply:
**Salary**: $50,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- Company events

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative: 1 year (preferred)
- APIs: 2 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Toronto, ON M5V 1T1 (required)

Ability to Relocate:

- Toronto, ON M5V 1T1: Relocate before starting work (required)

Work Location: Hybrid remote in Toronto, ON M5V 1T1

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