Manager, Milvus Trade Capture

3 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Manager, Milvus Trade Capture

**What is the opportunity?**

In this role, you will lead and manage a team of Administrators and Senior Administrators who are responsible for the accurate and timely processing of securities trades on behalf of our clients. Ensures all client deliverables are met, find efficiencies in current processes, reduce overall risk by standardizing processes across the teams functions. You will also lead quality initiatives in an effort to enhance the service we provide to our clients, via both internal and external service and client groups and establish and implement updated controls in order to maintain the integrity of the groups functions and achieve a high level of standards expected by our clients.

**What will you do?**
- Responsible for managing a team of administrators and Senior Administrators who are responsible for the accurate and timely processing of securities trades on behalf of our clients.
- Proactively plan, organize and coordinate workflow to adhere to department objectives by effectively meeting all related deadlines and improving efficiencies.
- Ensures operational and administrative effectiveness within the team by implementing quality and productivity improvements aimed at increasing both accuracy and efficiency.
- Escalation point for the team in addressing non-standard operational and client issues. Works with Client Service to address and resolve client issues.
- Promotes and reviews process improvements, DOP, PPAs and objectives.
- Ongoing review of existing procedures to ensure that risk issues are effectively anticipated and mitigated.
- Manages yearly audit for the team to ensure compliance with the applicable regulatory requirements and Corporate/Risk Management requirements
- Ensures employees understand our vision, as well as support and reinforce client focused behaviors that contribute to RBC goals.
- Provides focus and clarity in establishing individual goals, driving performance, supporting career development and rewarding individual and team success.
- Accepts and successfully executes change while supporting employees through the process, and keeping them focused on business priorities

**What do you need to succeed?**

**Must-have**
- 3 -5 years’ experience managing staff
- Knowledge of trust and custody business.
- Knowledge of internal systems.
- Be able to effectively direct others.
- Demonstrates strong interpersonal and communication skills
- Able to meet strict deadlines and manage unforeseen processing requirements
- Ability to prioritize with attention to detail
- Time and Self-Management
- Problem Solving abilities

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Excellent exposure to communicate with various business partners and stakeholders in Investor & Treasury Services and within other platforms as appropriate
- Opportunity to obtain hands-on experience throughout your role
- Working with an exciting, close-knit, supportive & dynamic group
- Opportunity to collaborate with other business segments within the bank
- Excellent career development and progression opportunities
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- Competitive compensation

**Job Summary**

**Address**:
TORONTO, Ontario, Canada

**City**:
CAN-ON-TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Investor and Treasury Services

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2023-02-16-08:00

**Application Deadline**:
2023-03-02-08:00

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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