Program Support Officer

3 weeks ago

Hamilton, Canada Mohawk College Full time

**Program Support Officer**
**Status**:Full Time

**Hours**:Monday to Friday; 35 hours/week

**Campus**: IAHS

**Pay Band**:E

**Rate of Pay**:$26.47

**Posting Date**:February 2nd, 2023

**Closing Date**:February 8th, 2023 at 7:00pm EST

We support and encourage the contributions of our diverse employees. Supported by a new strategic plan (strategicplan.mohawkcollege.ca/) we are committed to nurturing an equitable, diverse and inclusive environment for everyone who learns and works at Mohawk. We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators we believe it is important to act and show leadership in advancing the principles of equity, diversity and inclusion in our community.

Mohawk College is currently recruiting for our next

**Program Support Officer**

This position provides front-line administrative support to all programs and service courses within the School of Health and Community Services.

The incumbent provides customer service to students, faculty, support staff, Advisory Committee members, and general public inquiries. The incumbent must be able to function at a level that requires independent problem-solving and decision-making skills in the execution of the various and complex activities and issues.

**RESPONSIBILITIES**:
The duties of this position will include, but are not limited to the following:
**Provides Administrative support to academic areas within the School of Health and Community Services**

Customer Service- Provide information and general advice to students, support staff and faculty regarding college procedures, office procedures, exemptions, appeals, academic dates and referring to services offered through Mohawk College- Posting class cancellation notices when faculty are off due to illness- Providing course outlines requested by former students or other institutions through electronic mail and in person, as requested- Liaises between faculty and students, providing front line service in order to handle inquiries from students- Book rooms on behalf of any departmental staff member - spot bookings/specialty lab bookings (approving specialty lab requests as required)-
- Assist faculty with any classroom concerns by triaging and reaching out to college departments for a remedy on staff’s behalf- Booking/signing out AV equipment - following up with requester if item is not returned- Arrange student one card payments, accept payments- Provide front line triage support, and book appointments for SSA/SSC using clockwork and outlook, assist with scheduling and keeping appointments on time and rescheduling appointments due to illness, time conflicts, etc. - additional assistance may be required to support SSA/SSC during peak periods during promotion and semester start- Use internal software programs, Banner, FAST Suite, Virtual DCT, Academic Reporting Tool, Clockwork, COMMS, EOIS- Arranging guest parking, guest speaker letters, rooms etc. for department staff- Assists with orientating new staff - access to classes/offices/setting up computer/printer/troubleshooting and guiding to other staff members if question is outside scope (payroll/timesheets/eLearn)

Academic Tasks- Submit regular grade and attendance updates to the Ministry- Enroll class lists on EOIS, submit pass/fails upon block completion- Notify faculty when grades aren’t submitted on time- Complete cease train paperwork and seat change forms- Liaise with the MTCU and school boards- Attend information nights for prospective apprenticeship students- Attend ministry visits at start of each block- Composing, typing and filing, internal and external correspondence as directed by Manager, Dean, Associate Dean, or Assistant to Associate Dean- Organizes, prepares and revises academic related information for distribution- Distribution of incomplete profiles, grade change forms, and other departmental forms while maintaining the confidentially of individual student records, personal student and faculty information and financial information for the department- Prepares and mails letters of academic offences according to college policies- Ensures student appeals are processed in accordance with policy directives- Reviews, verifies, and sends Dean’s Honour lists, graduation lists, and any other registrar functions for signature and mailing- Assists faculty with departmental textbook orders, custom courseware and obtaining desk copies from publishers- Produces and edits manuals for the department under direction of supervisor- Providing feedback and possible solutions to the Operations Manager and Associate Dean regarding refining work methods and techniques to improve accuracy and efficiency within the department and maintaining a high level of customer service- Gather quotes for academic related experiential learning on behalf of staff and faculty- Process any supplemental department offerings/certificates - i.e. security licensing, private inves

  • Program Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Program Support Officer** **Status**:Full Time **Hours**:Monday to Friday; 35 hours/week *** **Campus**: IAHS *** **Pay Band**:E *** **Rate of Pay**:$26.47 *** **Posting Date**:May 18th, 2023 *** **Closing Date**:May 25th, 2023 at 7:00pm EST We support and encourage the contributions of our diverse employees. Supported by a new strategic plan...

  • Support Officer, Program for Newcomers

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Support Officer, Program for Newcomers - Appendix D/Temp Assignment (Aug. 2023 - Mar. 2024)** Status**: Appendix D/Temporary Assignment (August 2023 - March 2024) **Hours**: Monday to Friday; 35 hours/week **Home Campus**: Fennell **Payband**: F **Rate of Pay**: $28.56 **Posting Date**: August 10th, 2023 **Closing Date**: August 16th, 2023 at 7:00 pm...

  • Program Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Program Support Officer (Appendix D/Temporary Assignment: August 2023 - August 2025)** Status**:Appendix D/Temporary Assignment: August 2023 - August 2025 **Hours**:Monday to Friday; 35 hours/week **Campus**: Fennell **Pay Band**:E **Rate of Pay**:$26.47 **Posting Date**:August 9th, 2023 **Closing Date**:August 15th, 2023 at 7:00pm EST We support...

  • Administrative Support, Child Care

    4 weeks ago

    Hamilton, Canada BGC Hamilton-Halton Full time

    **Full-Time Administrative Support** **Child Care/Recreation Programs **Competition # 23-43 FTADMCC As a leading provider of quality programs for children and youth, we offer experiences that are affordable and accessible, with a focus on learning and skill development. We are proud of our history of leveling the playing field and providing opportunities for...

  • Purchasing Support Officer

    4 weeks ago

    Hamilton, Canada Mohawk College Full time

    **Purchasing Support Officer** Status**:Full Time **Hours**: Monday - Friday, 35 hours/week **Home Campus**: Stoney Creek **Payband**: E **Rate of Pay**:$26.47 **Posting Date**:June 16th, 2023 **Closing Date**: June 22nd, 2023 at 7:00 pm EST We support and encourage the contributions of our diverse employees. We are committed to nurturing an...

  • Operations Support Officer

    1 week ago

    Hamilton, Canada Mohawk College Full time

    **Operations Support Officer** Status**:Full Time **Hours**: Monday - Friday, 35 hours/week **Home Campus**: IAHS **Payband**: G **Rate of Pay**:$30.87 **Posting Date**: February 17th, 2023 **Closing Date**: February 24th, 2023 at 7:00 pm EST We support and encourage the contributions of our diverse employees. We are committed to nurturing an...

  • Program Coordinator

    4 weeks ago

    Hamilton, Canada St. Joseph's Healthcare Hamilton Full time

    **Program Coordinator, WSIB Specialty Clinic**: **Position Details**: **Department**: WSIB Clinic - Ortho/Neuro Services **Employee Type**: Temporary, Full Time **If Temporary, Number of Weeks**: 36 **Union**: Non-Union **Openings Remaining**: 1 **Schedule**: **Work Days**: Monday to Friday **Time of Day**: Days, Afternoons **Shift**: 7.5 hour **This...

  • Program Manager

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday - Friday 8:30 am - 4:30 pm **Education Level** Master's Degree in Science, or a related field **Career Level** Requires 6 years of relevant experience Should the successful applicant be a Unifor Unit 1 bargaining unit member, who meets the eligibility conditions of Article 19.02 of the Unifor Unit 1 Collective Agreement, then the...

  • Testing Centre Support Officer

    6 days ago

    Hamilton, Canada Mohawk College Full time

    **Testing Centre Support Officer - International (I/O: September 2023 - February 2025)** Status**:Initiatives & Opportunities: September 2023 - February 2025 **Hours**: Monday - Friday, 35 hours/week **Home Campus**: Fennell **Payband**: G **Rate of Pay**:$30.87 **Posting Date**:August 24th, 2023 **Closing Date**: August 30th, 2023 at 7:00 pm EST We...

  • Program Associate

    6 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday - Friday 8:30 a.m. - 4:30 p.m. (Hybrid) **Education Level** 2 year Community College Diploma in Office Administration or related field **Career Level** Requires 3 years of relevant experience **General Description** Responsible for providing support in administering and delivering the department’s programs and courses to adult...

  • Program Associate

    4 weeks ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday - Friday 8:30 a.m. - 4:30 p.m. Hybrid **Education Level** 2 year Community College diploma in Office Administration or related field **Career Level** Requires 3 years of relevant experience **General Description** Responsible for providing support in administering and delivering the department’s programs and courses to adult...

  • Office Manager

    7 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday - Friday, 8:30AM-4:30PM Hybrid Accomodation **Education Level** University degree or 3 year Community College diploma in Office Administration or related field of study. **Career Level** Requires a minimum of 5 years of administrative support experience supporting a senior leader preferably in a university/academic...

  • Program Associate

    3 weeks ago

    Hamilton, Canada McMaster University Full time

    Posting Details Schedule Monday - Friday 8:30 a.m. - 4:30 p.m. Hybrid Education Level 2 year Community College diploma in Office Administration or related field Career Level Requires 3 years of relevant experience Job Description General Description Responsible for providing support in administering and delivering the...

  • Program Coordinator

    2 weeks ago

    Hamilton, Canada Thrive Group Full time

    Capability Support Services is a not-for-profit organization that provides quality attendant services to seniors and individuals with a physical disability in Supportive Housing, Assistive Living and Attendant Outreach environments._ We are currently hiring a **Temporary** **Full-Time Program Coordinator (1 year contract) **for our Hamilton/Burligton...

  • Program Coordinator, Pgme

    5 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** Monday-Friday, 8:00AM-4:00PM 35 hours/week **Education Level** 2 year Community College diploma in Office Administration or related field. **Career Level** Requires 4 years of relevant experience. **Job Description Number** JD00692 The **Post-Graduate Medical Education (PGME) Office** is a multi-faceted team that supports 60 residency...

  • Program Coordinator

    6 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** 35 hours per week, 8:30am to 4:30pm, may include evenings and weekends as needed **Education Level** 2 year Community College diploma in Office Administration or related field. **Career Level** Requires 4 years of relevant experience. **Unit/Project Description**: The Forge is the business incubator for McMaster University and Hamilton...

  • Program Supervisor, SMART Program

    3 weeks ago

    Hamilton, Ontario, Canada VON Canada Full time

    Requisition Details:Employment Status: Permanent, Full Time (1.0 FTE)Program Name: SMART Exercise ProgramNumber of Hours Bi-Weekly: 75Work Schedule: Days, FlexibleOn-Call: YesJob Summary:The Program Supervisor, SMART Exercise Program, is responsible for the supervision of the day to day delivery of safe and effective client care by leading front-line staff,...

  • Program Assistant

    4 weeks ago

    Hamilton, Canada Luso Canadian Charitable Society Full time

    **The Adult Day Program at the Hamilton centre is** **currently seeking a Project Assistant with Recreation background for a temporary 40 week position to join their growing and dynamic team!** **Roles and Responsibilities**: - To work alongside Luso staff in creating and implementing program activities - To lead clients individually or in group,...

  • Program/administrative Assistant

    4 weeks ago

    Hamilton, Canada The Alzheimer Society of BHNHH Full time

    The Alzheimer Society of Brant, Haldimand Norfolk, and Hamilton Halton (ASBHNHH) is looking for an enthusiastic and self-motivated Program/Administrative Assistant to provide program and office support to our team. This position is for our Hamilton office located at 550 Fennell Ave. E, Suite 205, Hamilton. This Program/Administrative Assistant position is...

  • Bssc Program Coordinator

    5 days ago

    Hamilton, Canada McMaster University Full time

    **Schedule** 35 hours per week, M-F 8:30am-4:30pm, evenings and weekends as needed. **Education Level** 2 year Community College diploma in Office Administration or related field. **Career Level** Requires 4 years of relevant experience. **Unit/Project Description**: For Department use only. The Black Student Success centre supports and champions the...