Learning and Development Specialist

2 weeks ago

Toronto, Canada Reena Full time

**Description**:
Reena is committed to promoting diversity, equity, and inclusion in all aspects of our work. We believe that diverse perspectives are essential for addressing complex social challenges effectively. We actively engage with individuals and communities from different backgrounds and experiences to ensure our programs and initiatives are inclusive and accessible to all. By embracing diversity, we strengthen our mission and create a lasting impact on the lives of those we serve.

**Key Responsibilities**:

- Train the trainer to continually improve facilitation skills and use the current training technology.
- Instructs various courses as per their assigned portfolio.
- Acts as reference for all L&D programs
- Chairs L&D course meetings, for assigned courses
- Contributes to planning teams/committees to address global system issues and needs
- Presenting at conferences, host and instruct on-line webinars/workshops and trainings as well as in person.
- Provides orientation and support to students on placement or in training courses
- Matches specific needs to available or customized support/services
- Ensure IPAC measures are modelled and followed by creating modules/protocols for implementation both external and internal
- Advises instructors regarding content and materials for training courses
- Assists in the coordination of events and development of new L&D initiatives
- Liaises with instructors to arrange training times and dates for courses
- Coordinates registration processes in coordination with the L&D Registrar
- Designs quarterly course schedule for distribution
- Deals with any issues arising from attendance, testing and transcripts
- Designs needs assessment and evaluation tools and assists in the implementation, and analysis of such
- Maintain IPAC Champion status internally and externally
- Contributes actively in the planning and future goals of the department
- Participates and assists in the further development, design and implementation of projects related to professional development of the sector
- Maintains L&D presence at Let’s Connect and Program Meetings
- Works in collaboration with Direct Support Supervisors and interdepartmental teams to share information, addressing issues and streamlining procedures that impact on the system
- Liaises with supervisors to advise regarding follow through on L&D policies and procedures
- Assists in the planning, development and review of departmental policies and procedures
- Recommends workshops/courses to meet staff learning needs and professional goals
- Conducts continual assessment of programs based on program evaluations, collecting statistics and analyzing results
- Audits courses on regular basis, ensuring high quality course delivery
- Coordinates information for new L&D programs, including sourcing teaching materials
- Researches current material/literature on L&D trends
- Work closely with Subject Matter Experts and key client stakeholders to create and maintain learning and development that supports organization strategy including: the design, development and delivery of materials/curriculum, course outlines, facilitator and participant guides, exercise guides, job aids, show me videos, and site content.
- Consults with others and maintains objectivity when working on issues that cross boundaries
- Makes use of available resources and identifies alternatives to meet short term goals
- Takes specific actions to ensure the successful implementation of change initiatives
- Create or revise training curriculum to reflect changes in legislation or trends
- Identify opportunities for continuous improvement of learning program design and delivery related to processes, tools, technologies, and learning analytics Support Learning Management System (LMS) administration for all users
- Develops customized internal and external courses and instructs these courses as required
- Complies with the legislative, regulatory and internal responsibilities as set forth in the Occupational Health & Safety Act, including health & safety, Workplace Hazardous Materials Information System (‘WHMIS’), workplace violence, Material Safety Data Sheets (‘MSDS’).
- Uses or wears Personal Protective Equipment (‘PPE’) equipment, protective devices or clothing, as required; reports the absence of, or defect in, any equipment or protective device which may result in harm or danger in the workplace.
- Complies with all applicable regulations and changes to the following that include but are not limited to; Ministry of Community and Social Services, Ministry of Children and Youth Services, Quality Assurance Measures Act, the Occupational Health and Safety Act, Ministry of Health and Public Health, Fire Marshall and WSIB
- Recognizes workplace practices and conventions that diverge from espoused professional ethics of the workplace and questions and challenges the discrepancies, occasionally at considerable risk to personal interests in the workplace.

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