Courier / Delivery Specialist

2 months ago

Lower Mainland, Canada EEKO 3PL Full time

Title: Delivery Specialist - Owner/Operator

Industry: Logistics - Courier Services

Location: Vancouver, BC (Lower Mainland Coverage)

Compensation Plan: Commission, Scheduled Distribution & Bonuses based on performance and customer acquisition.

**Overview**

Starting from humble beginnings, dispatching from a family apartment, EEKO has grown into a leader in Vancouver’s On-Demand delivery and distribution space. We're on a mission to drive forward with growth, innovation, and enhancing our esteemed brand and culture.

We appreciate you considering joining our dynamic team. At EEKO, our Delivery Specialists are crucial to our success as they provide direct service to our customers, ensuring efficient and safe delivery of their products. You’ll operate in a supportive environment where your contributions are truly valued. We are committed to fostering a collaborative and dynamic company culture that encourages both personal and professional growth. If you’re passionate about logistics and customer service, we’d love to hear from you.

**The Responsibilities**

As a Delivery Specialist, you will:

- **Manage Deliveries**: Efficiently complete pick-up and delivery assignments according to daily dispatch.
**- Collaborate with Dispatch**: Work closely with the dispatch team, following their experienced guidance and instructions to ensure smooth and timely deliveries
**- Customer Service**: Provide excellent service, ensuring all customer queries and concerns regarding their deliveries are addressed promptly.
**- Vehicle Maintenance**: Keep your delivery vehicle in excellent operational condition, adhering to safety regulations.
**- Route Planning**: Use advanced route planning tools to ensure the most efficient routes for delivery.
**- Documentation**: Accurately maintain records of deliveries, including times and signatures, using both manual and digital systems.
**- Compliance**: Adhere to all transportation laws and maintain a safe driving record.
**- Continuous Improvement**: Seek opportunities to improve delivery processes and customer satisfaction.

**The Skills & Experience**
**- Proven Experience**: 1+ years in a delivery role, with a strong preference for those who have experience within the Lower Mainland.
**- Customer-Focused**: Excellent interpersonal and communication skills to interact effectively with customers.
**- Attention to Detail**: Exceptional attention to detail and ability to maintain accuracy under pressure.

**-Team Player**: Ability to work collaboratively with the dispatch team to ensure seamless communication and efficient route management.
**- Reliability**: High degree of dependability and a strong work ethic.
**- Fast Learner**: Quickly grasps new concepts and skills.
**- Safety and Efficiency**: Commitment to maintaining high standards of safety and operational efficiency.

**-Excellent Verbal and Written Communication**: Articulates ideas clearly and professionally in both spoken and written form.
**- Organizational Skills**: Strong ability to organize deliveries efficiently and manage schedules effectively.
**- Physical Stamina**: Ability to handle physical requirements of the job including handling packages weighing up to 50 pounds.
***:

- Valid Driver’s License & Insurance**: Must own a reliable vehicle suited for deliveries and possess a valid driver’s license with adequate insurance.

**The Traits & Behaviours**

Certainly, your Skills and Experience are very important, but an individual’s traits and behaviours are what makes them stand out Below is a description of the type of people we get excited to work with:

- You can work efficiently. EEKO is a fast-paced environment, and we value efficiency and accuracy.
- A genuine desire to work in logistics and learn about the industry to advance your own career.
- Open to feedback. You can receive feedback directly and respectfully, understanding that it’s coming from a place of wanting to help you grow.
- You have a non-work-related hobby or interest that lights you up when describing it.
- You’re calm and composed, even in challenging situations.
- Kind and uplifting. We prioritize a positive work environment and will never hire cruel people.
- Incredible work ethic. You’re dedicated and diligent in your role.
- Pride: You take pride in your work and the company’s reputation.

We look forward to connecting with you soon

Pay: $3,300.00-$4,500.00 per month

Additional pay:

- Commission pay

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- On call
- Overtime

Application question(s):

- Do you have a Hybrid or Electric Vehicle?
- Commercial Delivery Insurance will be required.

**Education**:

- Secondary School (preferred)

**Experience**:

- delivery driving: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: On the road

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