Contract Administrator

7 months ago

CoteauduLac, Canada GF Urecon Lté Full time

At GF, we see our company as a forward-looking leader in our field. Since 1802, we have been delivering innovations and sustainable solutions of the highest quality, adding value to the everyday lives of people all over the world. GF - with its three divisions GF Piping Systems, GF Casting Solutions and GF Machining Solutions - offers products and solutions that enable the safe transport of liquids and gases, as well as lightweight foundry components and high-precision manufacturing technologies. As a leader in sustainability and innovation, GF has strived to achieve profitable growth while delivering superior value to our customers for over 200 years.

We are seeking a **Contract Administrator / Inside Sales** for our Coteau-du-Lac, Quebec facility for GF Piping Systems Canada.

**Summary**:
Reporting to the Customer Service Manager, the Contract Administrator is responsible for responding to customer needs by providing technical information, quotations or bids. He/she is also responsible for processing orders according to contract specifications. He/she is an important element for the company and for customer retention.

**Tasks**:

- Respond to price and delivery requests in a timely manner;
- Clarify customer needs and be able to communicate technical information to facilitate product selection;
- Ensure that prices submitted to customers are accurate;
- Take the necessary steps to ship the product and notify the customer. Obtain transportation rates, ensuring that the best rates are obtained;
- Produce packing slips, invoices, proforma invoices, certificates of origin, etc. as required;
- Purchase certain reserve or contract-specific items as required;
- Transmit any information deemed relevant to the external representative in his/her territory.

**Requirements**:

- 1 to 2 years customer service experience in a technical field. A diploma in a technical field may compensate for experience (e.g. construction, building mechanics, design, etc.).
- Spoken and written bilingualism (French and English);
- Proficiency in MS Office environment (Word, Excel, Outlook);
- Customer service and teamwork orientation;
- Ability to manage priorities and organize workload;
- Available to work hours compatible with the Western time zone;
- Knowledge or experience in the piping and/or electrical systems industry, an asset.

**Benefits**:

- Dental care
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Coteau-du-Lac, QC J0P 1B0: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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