Business Continuity and Emergency Response

1 month ago


Niagara, Canada Niagara Region Full time

**Division**:
Homelessness Services and Community Engagement

**Important Notices & Amendments**:
As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition programs, and more. In addition, the Region recognizes the value of having flexible work arrangements including hybrid work arrangements to support better work-life balance for our employees. Where operational needs align, and while ensuring business requirements and customer service expectations are achieved, employees may have an opportunity to work within a hybrid model, combining working from home and working in the office.

**Temporary Duration**:
Approximate Duration: 24 months

**About Us**:
Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a range of high quality programs and services to support and advance the well-being of individuals, families and communities within its boundaries. Nestled between the great lakes of Erie and Ontario, the Niagara peninsula features some of Canada’s most fertile agricultural land, the majesty of Niagara Falls and communities that are rich in both history and recreational and cultural opportunities. Niagara boasts dynamic modern cities, Canada’s most developed wine industry, a temperate climate, extraordinary theatre, and some of Ontario’s most breathtaking countryside. An international destination with easy access to its binational U.S. neighbour New York State, Niagara attracts over 14 million visitors annually, as well as a steady stream of new residents and businesses.

Please note that effective February 12, 2023 mandatory COVID-19 vaccinations are no longer required as per the Niagara Region’s amended COVID-19 Vaccination Policy. As a result, you will not be required to submit verification of your vaccination status before starting employment with the Niagara Region. However, the Niagara Region continues to reserve the right to reintroduce vaccination requirements in the future if necessary to respond to changing public health advice and\or government direction. The Niagara Region continues to strongly encourage everyone to remain up-to-date with vaccinations.

**Job Summary**:
Reporting to the Manager Compliance & Community Engagement, the Business Continuity and Emergency Response Specialist is responsible for providing coordination and support to inform departmental emergency response planning and implementation, pandemic planning, business continuity and policy development and review. Facilitate the response to emergency needs for Community Services.

**Education**:

- Post-secondary degree in Emergency Management or other related studies; Sociology, Health, Psychology or equivalent.

**Knowledge**:

- Minimum of 5 years’ experience in a human services environment working with various community partners
- Minimum 3 years of emergency management experience preferred
- Minimum 3 years of experience with project management techniques/tools/software
- Knowledge of emergency management practices and policy, knowledge of pandemic planning, and business continuity practices
- Exceptional interpersonal skills and an ability to work collaboratively with a range of stakeholders
- Possess strong facilitation and presentation skills; and, be able to translate knowledge to a wide range of audiences
- Outstanding oral/written communication skills, advanced analytical and problem solving skills

**Responsibilities**:
**_ Responsible for the coordination, development and evaluation of a Community Services department emergency social services response plan, ensuring readiness and response should an emergency be declared (30%)_**:

- Ensures a knowledgeable and skilled Emergency Social Service response team of staff from across the department is established
- Ensures the Community Services Emergency Response plan is reviewed and revised on an annual basis
- Establishes and maintains good working relationships with all Emergency Response agencies (e.g. Canadian Red Cross, Salvation Army, SPCA’s, Local Area Municipalities, and other agencies as required.
- Monitors and asses emerging trends, issues, information sharing activities and makes recommendations on modifications/opportunities.
- Supports the coordination of emergency management training and delivery of exercises
- Develops emergency/crisis management policies, systems, processes, activities, and guidelines

**_ Consults on and implements key departmental initiatives aligned with Community Services’ strategic direction, provincial ministry priorities (30%)_**:

- Investigates best practices and research to inform planning, conceptualization, scope of work t



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