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Service Desk Support

1 week ago


Guelph, Canada RWDI Full time

**Rowan Williams Davies & Irwin Inc.** (RWDI) is a global environmental engineering consulting firm that offers world-class service in the areas of Building Sciences, Climate Engineering and Environmental Engineering. We consult on the tallest buildings, the longest bridges, and the most renowned stadiums in the world. If you are looking to work with outstanding engineers and scientists from all over the world, in an environment that prioritize collaboration and knowledge sharing, this is the opportunity for you.

**Students are provided with the opportunity to**:
*
Work with the latest and greatest technology
- Act as the single point of contact to resolve end user incidents and service requests
- Configure, install, maintain, and troubleshoot desktop issues
- Manage user accounts and permissions
- Work in a dynamic and busy environment, that provides new experiences every day
- Develop customer relations skills

*
Background and qualifications should include: *

*
- Understanding of Active Directory and Group Policy Objects
- Basic knowledge of networking, cabling, LAN technologies
- Hands-On experience with Windows 10 and Microsoft Office 2016
- Excellent written and verbal communication skills
- Customer-service focused
- Good organizational and coordination skills

*
Application Requirements: *

*
Resume
- Copy of academic transcripts

**Salary**: Commensurate with experience
RWDI endorses and practices the principles of equal opportunity employment. We are committed to diversity and inclusion. Accommodations are available during all stages of the recruitment process in accordance with AODA and the Human Rights Code.