See more Collapse

IT Support

2 months ago

Vancouver, Canada Saliance Global Holdings Full time

Saliance Global Holdings
- Professional
- Full Time |
- Permanent
- 100 Esplanade, Harrison Hot Springs State V0M 1K0
- Accessible Employer: Yes
- Open to International applicants with valid Canadian Work permits: Yes

Posted on February 27, 2024

About the Role:
**Responsibilities**:
Included but not limited to;
- Troubleshooting and diagnosing technical problems related to hardware, software, and network systems
- Providing remote support to end-users through remote desktop software
- Prioritize work orders/help desk tickets according to severity
- Escalating complex issues to senior tech support/system analyst for resolution
- Maintaining records of technical support requests and resolutions in a helpdesk ticketing system
- Must keep accurate records of all assets, technical issues and resolutions as well as any changes made to computer systems.
- Ensure compliance with company policies and procedures related to technology usage
- Continuously update knowledge and skills related to new technologies and solutions
- Participate in projects related to technology implementation, upgrades, and migrations
- Ensuring the integrity of systems, security and data are protected from unauthorized access or damage
- Collaborating with other IT team members to maintain and improve network and system infrastructure
- Maintain a high degree of professionalism, courteousness, and friendliness

**Responsibilities & Qualifications**:
Qualifications and Abilities:

- Bachelor’s degree in computer science / information technology or related certifications such as MCSE and CCNA preferred
- Minimum 3+ years of experience in technical support or helpdesk roles
- Strong knowledge of Windows 10/11, Microsoft Office Suite and remote desktop software
- Experience with Windows Server, AD users and computers, File Server etc.
- Experience with Azure / Office365 / Exchange365
- Experience with VMware
- Experience with property management and POS systems
- Excellent communication skills, both written and verbal with strong attention to detail
- Ability to learn quickly, work well under pressure, multitask, and prioritize tasks effectively
- Strong problem-solving and troubleshooting skills
- Ability to work independently and as part of a team
- Customer service-oriented mindset

**Salary/Wage**:
70,000

We have other current jobs related to this field that you can find below

  • Technical Support Specialist

    1 week ago

    Vancouver, Canada Umbrella IT Services Full time

    Umbrella I.T. Services is a growing managed service provider that has been in business for 9 years. We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own...

  • IT Support

    2 months ago

    Vancouver, Canada The Human IT Company Full time

    **This is NOT a remote job. Attendance at customer offices in Greater Vancouver will be required.** The Human IT Company has a current requirement for a full-time IT Support Technician. Using various support tools you will perform various support and maintenance tasks as assigned for Human IT's clients, both in person and via remote support tools. This is a...

  • IT Technical Support

    3 weeks ago

    North Vancouver, Canada Forbes IT Solutions Ltd. Full time

    Responsibilities: - Install, configure, and troubleshoot computer hardware and software - Set up and maintain user accounts and permissions - Assist with network administration tasks such as configuring firewalls and managing LAN/VLAN settings - Respond to user inquiries and resolve technical issues in a timely manner - Collaborate with team members to...

  • Tech Support Technician

    4 weeks ago

    North Vancouver, Canada Forbes IT Solutions Ltd. Full time

    About us: We are a fast-growing IT company in medical and dental field with clients in BC and AB. We provide desktop support, all types of backup solutions, security solutions and IT consultation. We cover the whole aspect of the IT for a medical or dental clinic, from setup and hardware installation to software installation and support. We are located in...

  • Tech Support Technician

    2 days ago

    North Vancouver, Canada Forbes IT Solutions Ltd. Full time

    About us: We are a fast-growing IT company in medical and dental field with clients in BC and AB. We provide desktop support, all types of backup solutions, security solutions and IT consultation. We cover the whole aspect of the IT for a medical or dental clinic, from setup and hardware installation to software installation and support. We are located in...

  • Desktop & Networking Technician

    1 week ago

    Vancouver, Canada happier IT Full time

    Desktop Support Technician This role will be to provide overall hardware/software support to our clients across the Lower Mainland (Vancouver, BC) The position will assist our helpdesk being hands in the field, troubleshooting issues and deploying new hardware. Desired Skills & Experience **Responsibilities**: - Image and install software on Windows, and...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field EngineerSalary: Up to $80,000 DOELocation: Canada, RemoteWe at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed.This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll collaborate with...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field EngineerSalary: Up to $80,000 DOELocation: Canada, RemoteWe at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed.This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll collaborate with...

  • Field Engineer

    4 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field EngineerSalary: Up to $80,000 DOELocation: Canada, RemoteWe at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed.This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll collaborate with...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field Engineer Salary: Up to $80,000 DOE Location: Canada, Remote We at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed. This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field EngineerSalary: Up to $80,000 DOELocation: Canada, RemoteWe at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed.This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll collaborate with...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field EngineerSalary: Up to $80,000 DOELocation: Canada, RemoteWe at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed.This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll collaborate with...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field Engineer Salary: Up to $80,000 DOE Location: Canada, Remote We at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed. This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll...

  • Field Engineer

    3 weeks ago

    Vancouver, Canada Connect-IT Full time

    Field EngineerSalary: Up to $80,000 DOELocation: Canada, RemoteWe at Connect Group have partnered with a leader in using technology to improve how the condition and safety of civil infrastructure are assessed.This is an opportunity to join a small, motivated team that collects data on infrastructure projects around the world; where you’ll collaborate with...

  • Data Analyst

    2 weeks ago

    Vancouver, Canada Dallas IT Full time

    **Title**: Data Analyst / Business Analyst (Data) **Location**: Fully remote or Hybrid in Vancouver, BC **Duration and hire type**: Contract, 6+ month project In this role youll help gather and organize information related to data products which will be used to build business-critical, scalable data processing solutions, and intuitive and trustworthy data...

  • Data Analyst

    5 days ago

    Vancouver, British Columbia, Canada Dallas IT Full time

    Title: Data Analyst / Business Analyst (Data)Location: Fully remote or Hybrid in Vancouver, BCDuration and hire type: Contract, 6+ month projectIn this role youll help gather and organize information related to data products which will be used to build business-critical, scalable data processing solutions, and intuitive and trustworthy data products that...

  • IT Field Technician

    6 days ago

    Vancouver, Canada happier IT Inc Full time

    Are you looking for an exciting opportunity in 2024, and know this is your year! Are you passionate about technology and providing exceptional customer service? Do you thrive on solving technical challenges and working with a diverse range of software and technologies? If so, we want you to join our team! **About the Position** We are seeking an...

  • IT Field Technician

    1 week ago

    Vancouver, Canada happier IT Inc Full time

    Are you looking for an exciting opportunity in 2024, and know this is your year! Are you passionate about technology and providing exceptional customer service? Do you thrive on solving technical challenges and working with a diverse range of software and technologies? If so, we want you to join our team! **About the Position** We are seeking an...

  • Computer Field Technician

    2 weeks ago

    Vancouver, Canada happier IT Inc Full time

    We want everyone to love what they do. If you’re looking for a career that allows you to meet & help new people, learn and work with a broad range of new software and technologies, and be part of the expansion of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for an amazing, Customer Service focused,...

  • Computer Field Technician

    6 days ago

    Vancouver, Canada happier IT Inc Full time

    We want everyone to love what they do. If you’re looking for a career that allows you to meet & help new people, learn and work with a broad range of new software and technologies, and be part of the expansion of one of Canada’s Fastest Growing Companies, please read on. About the Position We’re looking for an amazing, Customer Service focused,...