Tech Support Technician

7 months ago


North Vancouver, Canada Forbes IT Solutions Ltd. Full time

About us:
We are a fast-growing IT company in medical and dental field with clients in BC and AB.

We provide desktop support, all types of backup solutions, security solutions and IT consultation.

We cover the whole aspect of the IT for a medical or dental clinic, from setup and hardware installation to software installation and support. We are located in North Vancouver.

The work environment is very friendly and stress free.

What is expected from you:
You will be working in our North Vancouver office. You will be closing tickets on backups, security software, customer support tickets, and you will be answering phone call to provide remote support.

You will be working with our tech team.

You also will be setting up and preparing servers, and workstation.

There will be occasional site visit to help clients or to setup a new pc or server.

(Technical) Must have:

- Domain and Active Directory setup and maintenance
- Networking (DHCP, DNS, PORT management, subnet,...)
- Printer and Scanner installation and troubleshooting
- Virus and Malware removal
- RJ45 Terminating, patch panel, and cable management
- Mount and TV installation
- Minimum 2 years in IT field

(Non-Technical) Must have:

- Excellent Attitude and customer service
- Fluent English both spoken and written
- Valid Driving License -Reliable car (km to be reimbursed)
- Flexible hours (occasional work during weekend or longer working day, all paid)

**Job Types**: Permanent, Full-time

**Salary**: $20.00-$30.00 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

COVID-19 considerations:
Everyone required to wear mask at work.

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 2021-06-13



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