E-commerce and Logistics Coordinator

5 months ago


Gloucester, Canada Modern Komfort Full time

Responsibilities:

- Maintain high level of commitment to customer satisfaction and effectively assist customers with their inquiries and orders;
- Process customer orders with vendors and manage all aspects of order flow;
- Keep organized logs of customer follow ups and order timelines, flag delays or other information requiring extra attention;
- Maintain a high level of communication with customers and internal staff regarding orders and logistics;
- Arrange for refunds, exchanges, and/or credits for returned, damaged, or delayed merchandise;
- Communication with clients and internal staff to resolve issues promptly and communication during all steps in the customer journey;
- Maintain a high level of knowledge of our products and services;
- Develop and implement strategies to drive online sales and increase customer engagement;
- Coordinate with third-party logistics (3PL) providers for efficient order processing and shipping;
- Implement and maintain effective transportation management systems for inbound and outbound shipments;
- Continuously improve processes and workflows to enhance operational efficiency;
- Stay up-to-date with industry trends and best practices in e-commerce

EXPERIENCE:

- Experience in customer service/retail sales combined with knowledge/interest in interior design, home décor and lighting
- Helpful, self-motivated and resourceful
- Strong attention to detail is a must
- Ability to prioritize workload
- Work independently with little supervision from home and in store
- Excellent communication skills in English (French asset)
- Basic math skills

WHAT WE OFFER:

- Competitive compensation;
- Flexible work hours;
- Work from home and/or in-store;
- Company discounts;
- A positive and flexible work environment with a great team

**Job Type**: Part-time

**Salary**: $17.00-$21.00 per hour

Expected hours: 20 - 38 per week

**Benefits**:

- Extended health care
- Flexible schedule
- RRSP match
- Store discount
- Work from home

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: Hybrid remote in Gloucester, ON K1J 9M1



  • Gloucester, Canada Schooner Transport Full time

    _Schooner Transport_ operates a fleet of asphalt & petroleum tankers serving customers throughout Ontario & Québec. We are looking for the _right_ person who wants to make "dispatching & logistics management" a career, someone who is highly organized and detail-oriented, who can proactively solve unexpected problems when they arise, thrives in a “team”...


  • Gloucester, Canada Ottawa Wedding Show] Full time

    Job Title: Event Show Logistics CoordinatorJob Summary: We are seeking a highly organized and detail-oriented individual to assist our staff and exhibitors with move in and move out of the Ottawa Wedding Show at the EY Centre.Key Responsibilities: Supervise parking and guide exhibitors Assist with any issues that may ariseRequirements: Excellent...

  • Sales Account Manager

    2 months ago


    Gloucester, Canada BBE Expediting Ltd Full time

    THE OPPORTUNITY BBE is actively seeking a full-time Sales Account Manager - Pharma & Healthcare to join our dynamic sales team. This is an important role as it is the face of BBE and a valued member of our front-line sales management team. A passionate sales leader and brand promoter who is excited to grow their network of clients and diversify their...


  • Gloucester, Canada Aquatech Dewatering Company, Inc. Full time

    As the **Inventory Coordinator/Dispatch **you will work closely with the Service and Field Operations as well as customers to guarantee the successful fulfillment of all contracts. Your objective is to ensure all rental and sale inventory is sourced, staged, delivered, and returned in an organized, accurate and efficient manner. Logistics to and from site as...


  • Gloucester, Canada Pride Masonry Inc. Full time

    At Pride Masonry, our partner’s success is the key to our own! If you are an individual that understands the value of relationships and take pride in your work, look no further! We’re looking for a _**Project and Contract Coordinator**_ that will have a major role in the tender process, contract negotiations and project coordination. If you have a...


  • Gloucester, Canada Tremblay Renovation Full time

    **Assistant Project Manager** Tremblay Renovation is a fast-growing residential renovation company specializing in higher-end, custom renovations, providing full service turnkey interior renovations throughout the Ottawa area. **About Our Team**: Our team is the secret to our success. Each of our employees is amazing in their own right, but together they...


  • Gloucester, Canada Coffrages Synergy Full time

    Travailler chez **Coffrages Synergy** c’est faire partie d’une équipe qui se distingue par son engagement envers ses employés et son excellence opérationnelle. Nous sommes une équipe passionnée qui croit fermement en la valeur des talents et en leur impact sur la réussite globale de l'organisation. Si vous êtes une personne motivée, en quête...


  • Gloucester, Canada Coffrages Synergy Full time

    Tu sais que tu peux faire une différence au sein de notre entreprise? C’est justement toi que la grande famille de **Coffrages Synergy** attend! **Ce que tu gagnes si tu te joins à notre équipe**: - La chance de faire partie d’une équipe ULTRA dynamique et à l’écoute de tes besoins. - Un salaire compétitif et une multitude de possibilités...

  • Estimator

    5 months ago


    Gloucester, Canada Vesta Marble and Granite Full time

    *About us* Greetin potentia - stimators! We' - on the look - for a super analyti - and qualified estim - r to join our - m and take our - imations to t - next level. Yo - main missio will be to prepare accurate e - mate reports for co struction - ojects by di - g deep into data ecking out - wings, crunching numbers with the best of 'e processing bid...


  • Gloucester, Canada OTTAWA BRIQUE AND STONE Full time

    **Montréal Brique et Pierre recherche un(e) manutentionnaire à notre succursale de Saint-Lazare.** En plus de travailler avec une équipe dynamique et agréable, nous t'offrons une généreuse assurance collective payée à 75% par l'employeur (incluant dents et lunettes), des vêtements de travail, un RVER et plusieurs autres avantages sociaux. **Ton...


  • Gloucester, Canada A NEW DAY Youth and Adult Services Full time

    **Position Title: Safe Home for Youth Survivors of Commercial Sexual Exploitation through Human Traffickicng** **Education**:Bachelor’s Degree in related studies preferred, Child and Youth Counsellor diploma or equivalent combination of comparable experience and education.** **Location: Ottawa, Ontario** **Employment Type: Part time/Casual/Call in and...


  • Gloucester, Canada OTTAWA BRICK AND STONES Full time

    **Représentant des ventes internes** **Description complète du poste** **Compétences**: - Connaissance du domaine de la construction, la brique, pierre, aménagement paysager, un atout. - Capacité à développer des relations avec les clients et de maintenir de bonnes relations de travail - Avoir quatre (3) années d'expérience dans le service à la...


  • Gloucester, Canada FedEx Express Canada Full time

    **Job Description**: FedEx Express Canada has an open **Part Time Administrative Data Entry **position in our Ottawa location. Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment. As a result, FedEx...

  • Data Entry Specialist

    5 months ago


    Gloucester, Canada Trebor Manufacturing Full time

    Are you known for your attention to detail and expertise in data management? If you are passionate about the efficiency of production processes, you're ready to play a crucial role in our team as a Data Entry and Production Management Technician. As a Data Entry and Production Management Technician, you will hold a strategic position in supervising and...

  • Junior Estimator

    5 months ago


    Gloucester, Canada Vesta Marble and Granite Full time

    “We make it here.” Vesta Design + Fabrication Centre offers complete renovation project management services in addition to fabrication and installation of natural and engineered stone and custom-built millwork/cabinetry for projects across the National Capital Region. We are one of only 4 companies in Canada accredited by the Natural Stone Institute....

  • Estimator

    5 months ago


    Gloucester, Canada Vesta Marble and Granite Full time

    “We make it here.” Vesta Design + Fabrication Centre offers complete renovation project management services in addition to fabrication and installation of natural and engineered stone and custom-built millwork/cabinetry for projects across the National Capital Region. We are one of only 4 companies in Canada accredited by the Natural Stone Institute....

  • Estimator / Purchaser

    5 months ago


    Gloucester, Canada Vesta Marble and Granite Full time

    **Job description - Estimator / Purchasing** The Estimator is responsible for preparing accurate estimates for both small and large sized projects. Estimator will be required to analyze information, specifications, proposals, and important metrics, to provide quantity take-off and accurate costing. The estimating process includes reading drawings, quantity...

  • Dispatcher

    2 months ago


    Gloucester, Canada Lacombe LSC Sanitation Full time

    About Us Lacombe LSC Sanitation is much more than just portable toilets! Lacombe LSC Sanitation offers a diverse catalogue of equipment from grey water tanks and food prep sinks, to luxury shower trailers. All of our units are backed by the reputation of convenient and reliable service that we have earned over the decades. Lacombe LSC Sanitation staff and...


  • Gloucester, Canada A NEW DAY Youth and Adult Services Full time

    **Position Title: Restorative Treatment for Survivors of Commercial Sexual Exploitation** **Education**:Bachelor’s Degree in related studies preferred, Child and Youth Counsellor diploma or equivalent combination of comparable experience and education.** **Location: Ottawa, Ontario** **Employment Type: Part time/Casual/Call in and overnight shift...


  • Gloucester, Canada Wajax Full time

    **The Opportunity** Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain and grow...