Field Supervisor

6 months ago

Toronto, Canada BLACKBIRD SECURITY INC Full time

**Ready to make a difference.**

Are you committed to protecting your community? Blackbird Security is seeking to hire a **Field Supervisor** in **Toronto, ON **for various sites.

**What you will do**
- Fully support the District Manager (DM) in operational functions of various sites.
- Knowledge of company/ client policies to deliver superior quality of operational services and to ensure the well-being of guards.
- Ensure site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities.
- Oversee daily site operations, patrols, and spot-check premises.
- Ensure guards are following Post-Orders and adhering to company and client policies.
- Delivery of resources to site as and when required and mentor guards to ensure high quality services are being provided.
- Cover floor time as required.
- Support DM with on-site issues, interruptions and complaints in the assigned district.
- Assist DM to ensure all staff site reports are completed accurately and professionally.
- Assume leadership and maintain positive working relationships with site guards.
- Provide excellent customer service to our clients, customers and patrons.
- Perform safety and security duties with the highest standards of professionalism and integrity
- Complete incident reports and all required documentation for security purposes.
- Identify security violations/ threats, diffuse volatile situations and intervene accordingly, adhering to company policies.
- Respond to emergencies and escalate to law enforcement agencies as required.
- A Valid Security License
- Experience with arrests and detainments
- Excellent communication skill
- Retail security experience.
- Supervisory experience
- Valid Driver’s License and own vehicle
- Excellent communication skills, both written and spoken.
- Willingness to attend meetings and improve skills
- Ability to work without close supervision
- Passionate about training and mentoring Guard staff
- Willingness to work shifts as required (24 hours/ week)
- Use of Force Training and Certification

**What’s in for you?**
- Competitive wages
- Flexible schedules
- Paid training and growth opportunities to succeed in your role
- Career advancement opportunities through promotion from within
- Recognition programs and bonuses
- Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)
- **About Blackbird Security**_
- Make a difference by joining Canada’s fastest
- growing National Security Company. We offer opportunities for personal and professional growth through career development pathways, mentorship by our dedicated management team, flexible schedules and competitive wages._
- We are a National Canadian security company servicing clients coast to coast with major branches across Canada's all 10 provinces. We are committed to bettering the community by providing excellent security services which fit the unique needs of our clients and the communities we serve. Our reputation is built by exceeding standards of performance and providing superior customer service to our clients._
- We provide security services to a wide-range of clients from retail stores, high-end retail stores, residential buildings, campuses, municipal offices, warehouses and many more._
- **Join our dedicated security team today**_

**Job Types**: Full-time, Permanent

**Salary**: $19.50-$21.00 per hour

Schedule:

- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Night shift
- Weekends as needed

Application question(s):

- Do you possess your own vehicle?

**Experience**:

- Security: 2 years (required)
- Supervising: 1 year (preferred)
- Retail Security: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)
- Security Guard Licence (required)
- Use of Force (preferred)

Work Location: In person

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