Bilingual Medical Administrator

4 days ago

Moncton, Canada Canadian Health Solutions Full time

**Bilingual Medical Administrator**

Job Brief

**Responsibilities**:

- Perform all functions of the job in both English (spoken and written) and French (spoken and written) as required.
- Receive, greet and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our clinic;
- Answer telephones, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to members of the team. Process and distribute correspondence and mail.
- Receive, track and process incoming requisitions for medical services in accordance with clinic requirements.
- Transcription Recorded dictation in accordance with established formats or written documentation from medical reports, specialist reports; medical-legal reports recorded meeting minutes, letters and correspondence.
- Proofread work for typographical and grammatical errors.
- Edit transcripts for missing or incorrect content and formatting.
- Multi-disciplinary medical report assembly and content review, proofing, editing and advanced Word formatting.
- Schedule appointments in accordance with clinic requirements and communicate with clients, patients and other stakeholders regarding appointments.
- Use scheduling and other software and tools to administer appointment schedule and maintain calendars.
- Communication and follow-up with customers and health providers for requested medical information such as medical reports.
- Administer and process paper-based and electronic clinical intake forms, questionnaires, client history, consents, and other tests and checklists with clients, patients and others as required.
- Maintain filing systems. Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.
- Enter accurate patient and other relevant information into Radiology Information System (RIS), Picture Archiving and Communication System (PACS), and other software as required.
- Ensure accurate patient information is recorded in all systems and charts.
- Receive and process payments.
- Operate electronic payments devices (e.g. debit machine, etc), including reconciling closing balance at end of each work day.
- Monitor exterior for arriving patients/visitors to permit entry;
- Monitor rooms for cleanliness and clean as required.
- Prepare rooms for meetings and/or assessments and greet attendees as required.
- Disarm/arm alarms and unlock/lock doors to open/close facility as required.
- Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software, and other software as required.
- Other various work as assigned.

Required
- Bilingualism is a critical requirement. (fluent written and spoken French and English).
- Ability to translate to and from French & English.
- Excellent computer skills, Proficiency in Microsoft Office - Outlook, Excel & Word (advanced Word formatting).
- Transcription in the field of radiology considered an asset.
- Good organizational and time management skills. Ability to multi-task is critical.
- Ability to coordinate and manage multiple conflicting priorities often under pressure.
- Exceptional interpersonal skills and strong leadership ability.
- Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proof reading, Word editing and formatting skills to ensure process quality assurance.
- Proficient typing, transcription skills.
- Be able to maintain confidentiality and client discretion at all times.
- Must be detailed oriented to ensure accurate deliverables with ability to take initiative to meet deadlines.
- High level of motivation, maturity & dependability.
- Must be a fast learner and open to feedback.
- High level of business maturity in a fast paced, high output practice.
- Team player and an ability to collaborate.
- Positive attitude and the ability to reflect a professional company image.

**_ The Employee’s normal working hours will be 37.5 hours per week, and may be scheduled on days, evenings or weekends._

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