Account Manager

7 months ago


Canada Civalgo Full time

Si tu es en quête d’un pouvoir décisionnel et un sentiment d’impact élevé, ça tombe bien Notre équipe est actuellement à la recherche d’un(e) Account Manager & Customer Success Representative pour contribuer au succès de notre solution révolutionnaire dans le secteur de la construction au Canada et aux États-Unis.

Civalgo, une _startup _montréalaise fondée en 2017, offre une plateforme opérationnelle qui relie la planification des travaux au suivi des performances et à l'analyse avancée de la productivité.

Notre slogan « Les données au travail » résume parfaitement ce que nous essayons d'accomplir. Nous sommes fermement convaincus que le secteur de la construction peut être considérablement amélioré en utilisant la grande nature prédictive de notre industrie pour obtenir des résultats basés sur des données.

**Ta contribution**:

- Gérer l'ensemble du processus de déploiement des nouveaux clients, de la prise en charge des ventes à la configuration et à la formation, en veillant à ce que les clients déploient la plateforme aussi rapidement que possible.
- Fournir un service de classe mondiale aux plus grandes et aux plus petites entreprises de construction au Canada et aux États-Unis.
- Dispenser des séances de formation qui éduquent et habilitent les nouveaux utilisateurs, illustrant les avantages du logiciel, communiquant efficacement la valeur aux clients et inspirent confiance et foi en notre produit.
- Favoriser et cultiver les relations avec les clients en utilisant une connaissance approfondie de l'industrie et du produit.
- Recueillir les commentaires des clients sur le produit et les partager avec les équipes concernées.
- Créer des vidéos et des textes d'accompagnement pour partager les changements de produits avec les clients.
- Collaborer fréquemment avec les départements de produit, d'ingénierie et de vente pour s'assurer que le produit, les ventes et le succès du client sont alignés les uns avec les autres.
- Être proactif, informer et aider les clients sur les nouvelles fonctionnalités, les mises à jour, les offres et les promotions.
- Assurez le suivi des renouvellements en gardant trace des dates d'expiration des produits des clients - qu'elles soient mensuelles, trimestrielles ou annuelles - et suivez les clients pour renouveler leurs contrats.
- Encourager les ventes incitatives et les ventes croisées pour atteindre les objectifs des clients, ce qui crée l'occasion d'introduire des produits et services de qualité supérieure.

**Ce que nous t’offrons en retour**:

- Une politique généreuse en matière de congés, y compris des vacances annuelles et une semaine de vacances pour le Temps des Fêtes
- Un salaire compétitif (pour de vrai)
- Des activités d’équipe payées chaque 8 semaines
- Mode de travail flexible et hybride (seulement 1 jour/semaine en présentiel)
- Un bureau ouvert, conçu pour mousser la collaboration et la créativité
- Un bureau accessible en métro, situé en plein cœur de Montréal
- Un environnement de travail Apple
- Ta participation active et un pouvoir de décision maximum
- Un travail polyvalent et des possibilités d’avancement
- Le sentiment d'avoir un impact significatif dans un domaine en révolution
- Travailler auprès de personnes brillantes et attentionnées qui contribueront à ton épanouissement

**Le profil idéal pour combler notre équipe**:
Si tu te reconnais dans ce qui suit, on veut te connaître
- 3+ ans d'expérience en déploiement, gestion de compte ou implication dans des programmes de succès client dans un environnement de plateforme SaaS B2B.
- Une expérience dans le secteur de la construction est souhaitable.
- Communication professionnelle : oral et écrit (français et anglais).
- Faire preuve de ténacité et d’un esprit d’initiative favorisant l’apprentissage continu
- Maîtrise d'outils tels que Hubspot, Slack, Notion, Zoom, Clickup, Loom.

Civalgo est un employeur offrant l'égalité des chances. Nos employés sont sélectionnés sur la base du mérite. Nous ne croyons pas à la discrimination fondée sur la race, la couleur, le sexe, l'orientation sexuelle, la religion, l'origine nationale ou l'âge.


  • Account Manager

    6 months ago


    Canada Trex Company, Inc Full time

    When you work at Trex, you’re helping to grow and enhance a true original. You join a company that boldly launched an entire industryand still leads the way. We are looking for an Account Manager to help us manage key customer relationships while growing and developing new business. As a Trex Account Manager, you will be looked to as an innovator and...

  • Account Manager

    6 months ago


    Canada Indicia Worldwide Full time

    **]**Who are we?** Nice to meet you, we’re Indicia Worldwide. We are a global data and technology led marketing agency who work with some of the world’s biggest brands. We see ROI where others don't. We are the only agency that combines creative, data and technology talent with production and procurement expertise to improve your marketing performance...


  • Canada Pacific Smoke International Inc Full time

    **Do you believe that a company’s success depends on its people?** If so, Pacific Smoke International is the place for you! PSI is nothing without the people who build, design, and support it. We’re looking for a Territory Account Manager to join our scaling organization. At Pacific Smoke International, our mission is to help people quit smoking by...

  • Account Manager

    6 months ago


    Canada FASTENER DISTRIBUTION HOLDINGS LLC Full time

    BJG Electronics is the premier domestic, and international supplier of electronic interconnect products to all major military and aerospace manufacturers. **Responsibilities**: Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing information and explanations; preparing...

  • Industrial Accountant

    3 weeks ago


    Canada Summit Tools Full time

    We have four store locations, a Distribution Center, and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a broad spectrum of clients from the Contractor, Trades, and Industrial users. We are expanding and hiring candidates who are looking for growth and development opportunities within...


  • Canada Summit Tools Full time

    Who Are We? We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools, and other categories. We have four store locations, a Distribution Center, and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a...


  • Canada Summit Tools Full time

    Who Are We? We are a proud Canadian company in operation since 1993. We are well established leader in Power Tools, Power Tools Accessories, Hand Tools, and other categories. We have four store locations, a Distribution Center, and Head Office. Our stores have a wide selection of national brands with the latest products in the market. We proudly serve a...


  • Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....


  • Canada Lynx Systems Inc. Full time

    Lynx Systems Inc. is a technology consulting firm that provides real estate companies with solutions to improve their productivity and reduce costs. The company specializes in Yardi and solutions and offers a wide range of services including system assessments, implementation, custom report development, training, outsourced accounting, and help desk support....

  • Key Account Manager

    7 months ago


    Canada Dura-Line Full time

    At Dura-Line, an Orbia business, we create solutions that better connect people and information across the globe. We are the leading manufacturer and distributor of telecommunications conduit, cable-in-conduit and other high-density polyethylene (HDPE) and connectivity infrastructure solutions that serve telecommunications, transportation and network...


  • Canada Summit Tools Full time

    About UsSummit Tools is a well-established Canadian company with a rich history dating back to 1993. As a leading provider of Power Tools, Power Tools Accessories, Hand Tools, and other categories, we take pride in serving a diverse range of clients from the Contractor, Trades, and Industrial sectors.We are committed to creating new opportunities for our...


  • Canada KORE Wireless Inc Full time

    **Are you a seasoned inside sales leader? **If you have a passion for satisfying customers and seeing their business with the company grow, then you may be the person our team needs. We are seeking a dynamic sales leader to join our team as a **Director, Account Management**. **Who are we?** KORE is a recognized global leader in IoT solutions and...


  • Canada Ceridian Full time

    Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region. Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving...

  • Account Manager

    6 months ago


    Canada Intelcom Full time

    Ride the next mile with us! - About Us: Intelcom is a last-kilometer logistics company enabling the delivery of more than 600,000 parcels every day all across Canada. Leading the way with its technology platform that generates more than 3,000 optimized routes daily for more than 425 independent delivery partners, Intelcom allows its clients to offer their...


  • Canada National Bank of Canada Full time

    A career as a Commercial Account Manager, Agricultural Restructuring in the Subprime Loan Management Department at National Bank means acting as a collection expert in the management of a corporate financing portfolio. It's through your customer service skills, negotiation skills and risk management experience that you have a positive impact on the Bank's...

  • Accounting Manager

    3 weeks ago


    Greater Toronto Area, Canada, Ontario The Mirillion Group Full time

    About the Company:Our client is a reputable and growing organization looking for an experienced Accounting Manager to join their team. This role offers a unique opportunity for a skilled individual to lead key financial operations and help ensure the accuracy and integrity of the company’s financial processes.Position Summary:The Accounting Manager will...


  • Canada Navacord Full time

    Job Title: Insurance Industry Construction Account ManagerSalary Range:$120,000 - $180,000 per yearAbout the RoleWe are seeking an experienced Commercial Lines Account Manager to join our team at Petrela Winter & Associates. The ideal candidate will have a minimum of 3 years of commercial insurance experience and be licensed with R.I.B.O.The successful...

  • Account Manager

    3 months ago


    Canada, CA Robertson & Company Ltd. Full time

    The ClientA leader in financial services, is looking for a Account Manager for their office in Vaughan.What you will achieve in this roleThe Account Manager will establish market presence in the GTA North, grow the book of business and provide business financing opportunities and offer customized solutions.What you must bring to this roleBachelor’s degree...


  • canada CommScope Full time

    In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.   RUCKUS Networks builds and delivers purpose-driven networks that perform in the tough, unique environments of the industries we serve. Leveraging network assurance and enterprise-wide automation driven by AI and machine learning (ML),...


  • Canada Dash Hudson Full time

    Halifax, NS | Toronto, ON Sales and Business Development Experienced Full-time **Benefits**: Health Insurance Dental Insurance Paid Time Off Flexible Work Retirement Plans Life Insurance Disability Insurance Employee Assistance Program Bonuses & Incentives Wellness Programs As an Account Manager on the Customer Success team, you will be the primary contact...