Service Representative
3 weeks ago
Please refer to the
job aid for instructions on how to apply.
Position Summary:
Major Duties and Responsibilities:
- Processes documents related to admissions, registration and placement tests. Assesses eligibility according to established guidelines. Prepares acknowledgement and decision letters.
- Maintains, updates records and files. Sorts, codes, enters and verifies information. Ensures the accuracy and completeness of information. Investigates and follows up on discrepancies. Consults appropriate documentation or resource persons in order to obtain and provide information. Resolves problems. Refers complex problems to resource persons.
- Explains and demonstrates the use of computerized information systems such as an automated registration system and student accounts system. Provides assistance in completing various forms.
- Initiates others in unit activities. Follows up as appropriate.
- Receives and follows up on matters related to student account fee payments. Processes requests for transcripts and letter of attestation. Produces ID cards and Health Cards.
The list of duties and responsibilities outlined above is representative and not a complete and detailed list of tasks which may be performed by an employee whose position has been matched to this generic job description.
- Other Qualifying Skills and/or Abilities:- Knowledge of French and English. McGill University is an English-language university where day to day duties may require English communication both verbally and in writing
- _. _Knowledge of additional languages an asset.- _Enrolment Services currently proposes hybrid remote working possibilities._
- Minimum Education and Experience:
- DEP - Office Systems 3 Years Related Experience / DEP - Secretarial Studies
Hourly Salary:
(MUNACA Level F) $28.56 - $35.40
- Hours per Week:
- 33.75 (Full time)
Supervisor:
University Registrar & Executive Director of Enrolment Services
Position End Date (If applicable):
Deadline to Apply:
- 2023-02-23
- ._
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