Customer Service Adviser
7 months ago
Education: Secondary (high) school graduation certificate
- Experience: Will train
**Tasks**:
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Perform general office duties
- Receive and log complaints
- Receive payments
**Computer and technology knowledge**:
- Database software
- Internet
- MS Excel
- MS Outlook
**Work conditions and physical capabilities**:
- Attention to detail
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Standing for extended periods
- Walking
**Financial benefits**:
- Bonus
- Commission
**Other benefits**:
- Other benefits
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week
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