Clinic Experience Associate

4 months ago

Calgary, Canada CBI Health Full time

**Clinic Experience Associate - Calgary, AB**:
**About Rehabilitation Services**

CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational Therapists, Psychologists, Counseling Therapists, Massage Therapists, Consulting Physicians and a Professional Support Staff, that all care for our clients. We offer a wide variety of evidence-based rehabilitation services from acute musculoskeletal and neurological injuries, chronic/persistent pain conditions, chronic health conditions, acute/chronic concussion, and mental health conditions, helping our clients regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients.

**About this opportunity**

The Clinic Experience Associate is the first team member a client meets when coming into a CBI Health clinic; first impressions are important and we are looking for the right person to ensure all clients come into our clinics feeling welcome, supported, and heard. This will be achieved by creating a warm and inviting clinic environment, supporting clients with questions, and anticipating challenges with a solutions-focused approach. You will also play a key role in assisting with client scheduling, as well as other administrative duties, and ensuring effective operational flow within the clinic for both clients and colleagues.

Overall, the Clinic Experience Associate contributes to the success of the clinic by ensuring that the overall experience for those who interact with us exceeds expectations. This is accomplished by providing a personalized client experience, ensuring full and effective schedules, and offering excellent administrative support.

A Clinic Experience Associate’s passion for making a difference for others shows in what they do and how they do it. They respect and value everyone, do what they say they will do, work with the team to support one another, and are committed to learning, improving and growing.

**Take an inside look at what you’ll do each day**
- Create a welcoming environment for clients, guests, team members and stakeholders
- Solve problems, anticipate challenges, barriers or areas of friction - mitigate or solve before they occur whenever possible and always as soon/quickly as possible
- Provide personalized interactions with clients, actively seek to understand what matters most to clients and communicating to the team so everyone is aware
- Schedule private/acute clients effectively based on the client’s Care Plan as set wout by their clinician(s)
- Schedule to maximize opportunity for client access to care (including access to online booking)
- Educate and support the client in engaging with digital tools and resources such as the Client Portal and online booking
- Maintain confidentiality of client records and personal and personal health information at all times
- Facilitate effective flow within the clinic

**What you need to be successful**
- A natural ability to connect with people and build strong relationships
- Demonstrated ability to identify problems/potential problems quickly coupled with strong problem solving skills
- Be Pro-active and Results-oriented
- Strong written and verbal communication skills
- Ability to switch between tasks quickly and with ease
- Excellent time management and organizational skills with attention to detail
- Excellent listening and observational skills
- Strong customer service skills
- Ability to work independently and as part of a cohesive team

**Who you are**

You are an outgoing and energetic people person. When someone approaches your area, you instinctually smile, say hello, and welcome them. You can instantly build rapport and trust with people, just by being your authentic self. You are a naturally empathetic person and enjoy making people feel comfortable, heard, and taken care of. You thrive in a fast-moving environment, love to problem solve, and to make things better for anyone you encounter.

If this sounds like you, we would love to speak with you and share our story and passion for helping others with you.

**What CBI Health offers you**
- Continuous learning and skills development, including growth and leadership opportunities
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits
- Flexible hours, which allow work-life balance and focus on quality of life

**About Us**

**CBI Health is** **Canada’s leading community healthcare provider**, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our cl

  • Clinic Experience Associate

    1 month ago

    Calgary, Canada CBI Health Full time

    **Clinic Experience Associate - Calgary, AB**: **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...

  • Clinic Experience Associate

    2 weeks ago

    Calgary, Canada CBI Health Full time

    **Clinic Experience Associate - Calgary South**: **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists, Kinesiologists, Occupational...

  • Customer Experience Associate

    7 months ago

    Calgary, Canada CBI Health Full time

    **Customer Experience Associate (Clinic Experience Associate) - Calgary** **About Rehabilitation Services** CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We provide rehabilitation services through our community-based healthcare team consisting of Physiotherapists,...

  • Associate Veterinarian

    2 weeks ago

    Calgary, Canada Westhills Veterinary Clinic Full time

    Westhills Veterinary Clinic in Calgary, AB is hiring, and we’re excited to welcome our next Associate Veterinarian to the team! If you thrive in a clinic that values teamwork, communication and a positive culture, we want to hear from you. Why Westhills? - Incredible team culture where support and communication are key. - A regular, predictable schedule...

  • Associate Veterinarian

    2 weeks ago

    Calgary, Canada Mahogany Veterinary Clinic Full time

    Mahogany Veterinary Clinic in Calgary is hiring an Associate Veterinarian, and we can’t wait to meet our next teammate! Our clinic stands out not just for its beautiful design and excellent location, but because of the incredible team we’ve built, and we’re excited for the opportunity to continue growing. We handle a range of procedures, from routine...

  • Experience Associate Dentist

    1 month ago

    Calgary, Canada North Calgary Clinics Full time

    We are looking for an **Experienced Associate Dentist **to join our team today! We are looking for an FT Associate for an established clinic with great opportunities, new technology, new/emerg patient flow and with a long-term supportive teams. The location is in the North of Calgary (confidential). We are looking for you to step in and help build an already...

  • Clinical and Metabolic Geneticist

    3 weeks ago

    Calgary, Canada M.A.G.I.C. Clinic LTD Full time

    **Overview** **Responsibilities** - Conduct comprehensive evaluations of patients with suspected genetic disorders, including detailed family history assessments. - Evaluate and manage patients with genetic disorders or at risk for inherited conditions. - Conduct detailed patient histories, physical examinations, and genetic testing as needed. - Interpret...

  • Guest Experience Centre Consultant

    6 days ago

    Calgary, Canada Guest Experience Center Full time

    Overview: **RECIPE is looking for a Guest Experience Centre Consultant for the Calgary area** **to join our Guest Services team!** Recipe Unlimited Corporation is Canada’s leading full service restaurant company. Home to such iconic brands as Swiss Chalet, Harvey’s, St.Hubert, The Keg, Montana’s, Kelseys, Milestones, Pubs, Bier Markt, East Side...

  • Medical Sales Associate

    3 weeks ago

    Calgary, Alberta, Canada Falcon Medical Clinic & Pharmacy Full time

    Job Opportunity at Falcon Medical Clinic & PharmacyWe are seeking a reliable and team-oriented individual to fill the role of Medical Sales Associate.About the Role:As a Medical Sales Associate, you will be responsible for providing excellent customer service and ensuring a positive experience for our clients. Your tasks will include greeting customers,...

  • Clinic Assistant

    1 month ago

    Calgary, Canada SMART CLINIC THE SMART CLINIC Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year - **Work setting**: - Medical clinic - ** Tasks**: - Clean and maintain equipment - Maintain supplies - Maintain inventory of equipment - Perform general clerical duties - Prepare and maintain cleanliness of collection areas - Schedule and confirm...

  • Receptionist, Medical Clinic

    7 months ago

    Calgary, Canada Huatuo Clinic Full time

    Education: Secondary (high) school graduation certificate - Experience: Will train **Work setting**: - Health care institution, facility or clinic **Tasks**: - Greet people and direct them to contacts or service areas - Schedule and confirm appointments - Send invoices - Answer telephone and relay telephone calls and messages - Provide customer service -...

  • Clinical Medicine Specialist

    4 weeks ago

    Calgary, Alberta, Canada Neurvana Naturopathic Medicine Clinic Full time

    Job DescriptionWe are seeking a skilled Clinic Nurse to join our team at Neurvana Naturopathic Medicine Clinic in Calgary, Alberta. As a Clinical Medicine Specialist, you will be responsible for providing exceptional patient care and working collaboratively with our interdisciplinary team of health professionals.Company OverviewAt Neurvana Naturopathic...

  • Program Experience Associate

    1 month ago

    Calgary, Canada CBI Health Full time

    **Program Experience Associate - Alberta**: The Program Experience Associate, with a focus on Alberta WCB Return to Work Data, makes a meaningful difference in people’s lives, supporting clients in achieving their goals by supporting strong administrative support to our program delivery. Facilitating and navigating process to make working with CBI Health...

  • Psychotherapy Clinician

    2 weeks ago

    Calgary, Alberta, Canada The University of Calgary Full time

    We are seeking a highly skilled Psychotherapy Clinician to join our team as a Clinical Research Associate in the Department of Psychiatry at the Cumming School of Medicine. This is an exciting opportunity to work on a clinical trial exploring the effectiveness of psilocybin for the treatment of persistent post-concussive syndrome.This role involves providing...

  • Associate Clinical Lead

    3 months ago

    Calgary, Canada Supported Lifestyles Ltd. Full time

    **Responsibilities** Reporting to the Support Approach Team (SAT) Clinical Lead, the Associate Clinical Lead is responsible for the delivery of quality, specialized, individual services in accordance with agency mission, philosophy, position standards, and Code of Ethics. This position will provide behaviour analytic services for referred individuals with...

  • Associate Dentist

    7 months ago

    Calgary, Canada Dentalcorp Canada Full time

    The Tower Dental Clinic team is searching for a part-time Associate Dentist to join our praactice. Patient-focused care and team culture are our top priorities. Our digitally equipped practice is constantly growing with 100+ new patients per month. New graduates are welcome to apply, as mentorship will be available. **About us**: **Tower Dental Clinic has...

  • Medical Device Reprocessing Technician

    2 months ago

    Calgary, Canada Kensington Clinic Full time

    **Position**: MDRT (Medical Device Reprocessing Technician) **Employment Type**: Casual/part-time **Shifts per Week**: 2 shifts per week (Thursday and Friday). Flexibility to pick-up shifts on a relief basis is required. Mandatory: - Completion of an accredited Medical Device Reprocessing (MDR) program. Completion of Healthcare Sterile Processing...

  • Clinic Assistant

    6 months ago

    Calgary, Canada Medicare Clinic Ltd. Full time

    Education: Secondary (high) school graduation certificate - Experience: 7 months to less than 1 year **Work setting**: - Medical clinic **Tasks**: - Clean and maintain equipment - Maintain supplies - Maintain inventory of equipment - Perform general clerical duties - Prepare and maintain cleanliness of collection areas - Schedule and confirm appointments -...

  • Clinic Administrator

    7 months ago

    Calgary, Canada The Hearing Loss Clinic Full time

    We're growing!! Permanent full-time position available immediately on our amazing Client Experience Team. We are looking for someone energetic, detail orientated, positive, social, creative and who can work efficiently prioritizing tasks. If you value a work environment that is fun, professional and have a genuine passion for helping people and putting...

  • Clinic Administrator

    7 months ago

    Calgary, Canada The Hearing Loss Clinic Full time

    We're Growing! Permanent full-time position available immediately on our amazing Client Experience Team. We are looking for someone energetic, detail orientated, positive, social, creative and who can work efficiently prioritizing tasks. If you value a work environment that is fun, professional and have a genuine passion for helping people and putting...