Guest Service Coordinator

Gopher Dunes is a one of a kind experience. Boasting a sprawling campground, Mechanic Shop, Pro Shop and Sand Track Facility unlike any other in South Western Ontario. Located in Norfolk County, Ontario it is perfectly situated between many major cities while far enough into the country to feel submersed in the experience. We pride ourselves on providing an exceptional customer experience in a welcoming, family friendly environment.

**The Opportunity**

Guest Service Coordinator with exceptional interpersonal, communication and administrative skills, along with an optimistic disposition, a can-do attitude, the ability to work in a fast-paced environment and the desire/passion to contribute to as one team. Ability to support clients with a desire to increase pro-shop sales and promote services.

**Responsibilities**
- Greet and check in guests upon arrival for the activity that they came to participate in. ie; daily recreational riding, rider training, camping etc.
- Assist customers entering our Pro shop looking for goods and service
- Assist students for training and guided tours with gearing up in safety equipment
- Provide customer service to guests throughout their visit
- Keep website and social platforms up to date with up to date information for our customer base

**Requirements**:

- Experience in a customer service role or strong desire to learn
- Ability to multitask and prioritize
- Superior verbal communication and telephone skills
- Professional, good energy, calm, patient and friendly with great people skills
- Excellent organization and multitasking skills and the ability to work in a fast paced environment
- Bondable with clean driving record

**What Sets Gopher Dunes Apart?**
- We are the only track of its kind in South Western Ontario
- Partner business affiliation allow us to constantly be evolving and working with the newest and best technology
- Inclusive environment - come as you are
- Authentic owner and co-workers, we are friends too
- Great pay
- Work life balance

**Learning & Growth**

Come and learn from the best in the industry We view every experience as an opportunity to grow and develop - a collaborative, open door environment where everyone is encouraged to share their ideas and are rewarded for the ones that innovate.

**Job Types**: Full-time, Fixed term contract
Contract length: 2 months

**Benefits**:

- Casual dress
- Company events
- Dental care
- On-site gym
- On-site parking
- Paid time off
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person